Request for Refund and Cancellation — Unauthorized / Unintended Charges

Hello Adobe Support team,

I hope you can help me. I recently discovered multiple charges from Adobe (about 4 invoices) that I did not knowingly authorize or subscribe to. Because I’m a minor, I have been using my dad’s card for purchases, and I was not receiving receipts or notices. I had no intention of activating a subscription.

Here are some details to help you locate the transactions:

Adobe ID / email address:<removed by mod>

Approximate dates and amounts of the invoices:

 · Invoice 1: 2025. 7. 8., US$34.49

 · Invoice 2: 2025. 8. 8, US$34.49

 · Invoice 3: 2025. 9. 8, US$34.49

 · Invoice 4: 2025. 10. 8., US$34.49

Payment method: credit card

I have not used the Adobe services associated with those charges. (You can check my usage history)

I want to cancel any subscription immediately and request a refund of all these charges, because they were unauthorized or unintended from my side.

Given that I did not knowingly agree to these recurring payments and was unaware of the subscription, I'm kindly requesting that you reverse those charges and refund the full amount. I understand that Adobe’s policy allows refunds in certain cases (especially if within 14 days), and I hope you can make an exception given my situation.

Please let me know what information you need from me (screenshots, order numbers, proof) and how we can resolve this as soon as possible.

Thank you so much for your help.