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Participant
July 18, 2026
Question

Ruego me ayuden a cancelar mi suscripción gracias muy amables, ya que no es lo que necesitaba, y me han descontado del banco ya el importe de 8.12€.gracias por la atención prestada.

  • July 18, 2026
  • 2 replies
  • 9 views

Ruego me ayudes con la cancelación de la suscripción, ya que no es lo que busco y no lo usaré .

Ruego me hagan la devolución pertinente, ya que me han retenido 8.12€.

Saludos y gracias 

 

Giovanny Leveri 

666469723

    2 replies

    kglad
    Community Expert
    Community Expert
    July 18, 2026

    and make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html 

     

    if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

    John T Smith
    Community Expert
    Community Expert
    July 18, 2026

    This is a public forum, not Adobe support... other users can't help
    To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    -be sure to keep the verification email you will receive when you cancel

     

    This is a public forum, not Adobe support... other users can't help
    This is the correct way to contact support
    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    - and enter AGENT in the box asking How can we help you?