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Participant
July 19, 2026
Answered

Saya ingin membatalkan langganan saya ke Asisten AI untuk Acrobat. Saya tidak ingin memperbarui metode pembayaran dan tidak ingin langganan diperbarui.

  • July 19, 2026
  • 2 replies
  • 11 views

I want to cancel my subscription to AI Assistant for Acrobat. I don’t want to renew the payment method and don’t want the subscription to be renewed.

    Correct answer kglad

    if you have a payment problem, you won’t be able to cancel your ai subscription.  you have to fix that first, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html then you can cancel.

    2 replies

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 19, 2026

    if you have a payment problem, you won’t be able to cancel your ai subscription.  you have to fix that first, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html then you can cancel.

    Community Expert
    July 19, 2026