Selecting new product starts your one year over

Just to inform those who may not have known, if you change your plan mid-term then the one-year commitment starts all over again. I had about 4 months left of the original program I no longer used, so I discovered I can switch to another program that I will be able to find use for, for the remainder of the 4 months. Surprise surprise the year-commitment started all over again. Nowhere did they inform me of this, only after confirmation and commitment of the plan. Really dissapointed that Adobe needs to be this sly. As if they don't make enough money. I have now been paying months for a product I no longer use.

And another surprise is they don't even have a complaints department, they make sure you cannot contact them directly.

The products are also way over priced for a hobby consumer.