Tried to change plans _ However I am now paying for both

Forum|Forum|3 years ago
June 26, 2022
2 replies
126 views

Hi All,

I tried to change from the photo to creative plan..I thought I had it all sorted, but now I am paying for both!

When I cancel the photo plan, Adobe tries to charge me $80. It is frustrating that I now have to deal with both plans.

This topic has been closed for replies.

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Ged_Traynor

Community Expert

Moving thread to the Account, Payment, & Plan forum from Using the Community

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