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defaultgb001tt3uhkm
Participant
August 21, 2021
Question

Unwanted charges

  • August 21, 2021
  • 2 replies
  • 283 views

Just noticed my credit card has been charged for something called Adobe ExportPDF. The charge is a recurring $35.02 CDN. I haven't the faintest clue what this is, but I do know that I don't want it and demand these automatic charges cease. As usual with a tech company, you need to be friggin Bill Gates to try and figure out what's going on. Someone help me please.

 

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    2 replies

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    August 23, 2021

    Hello @defaultgb001tt3uhkm,
    Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
    To contact support see the instructions given at the link below
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    August 22, 2021

    Moving thread to the Account, Payment, & Plan forum from Using the Community

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