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warm_skill16
Participant
June 9, 2025
Answered

Permission from your IT administrator mat be required to enable apps management

  • June 9, 2025
  • 2 replies
  • 580 views

"You dont have access to manage apps"

At my job I receive this message when trying to update my apps or download apps. My IT dept. says he cant do anything other than uninstall and reinstall the CC from my mac. That this must be pushed through on Adobe end and that I just have to wait until that happens. Im currently running most of my apps on 2024 but would like toupdate to the 2025. Any help is appreciated.

Correct answer Ruchika Wadhawan

Hi @warm_skill16 

You might need to connect with your org's  admin. For more details, please refer to the helpx documentation regarding the admin console page: https://helpx.adobe.com/enterprise/kb/apps-tab-disabled.html

 

Regards,

Ruchika Wadhawan

2 replies

Ruchika Wadhawan
Adobe Employee
Ruchika WadhawanCorrect answer
Adobe Employee
June 10, 2025

Hi @warm_skill16 

You might need to connect with your org's  admin. For more details, please refer to the helpx documentation regarding the admin console page: https://helpx.adobe.com/enterprise/kb/apps-tab-disabled.html

 

Regards,

Ruchika Wadhawan

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 9, 2025

did your admin supply the desktop download?

W
warm_skill16Author
Participant
June 9, 2025

I believe so, yes.

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 10, 2025

can you copy and paste here a screenshot of the message and also explain what triggers the message.

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