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Participant
December 14, 2023
Question

Transfer CC Library Ownership

  • December 14, 2023
  • 1 reply
  • 233 views

I've dug through the boards and internet and is this still not an available feature or option?

 

We're in an unique situation where our client team is being transfered over to another compeditor. We have an extensive CC libray built that our team uses for everything. And so far based on past posts I've read it sounds like the export/download method is a just a big mess, doesn't save groupings or retain linked assets between each other? Trying really hard to avoid this as it would take a couple of days or more for us to fix which we don't have to spare.

 

Is there a way to update the email from one enterprise account to a new one while retaining the original account and all of its built contents?

 

Or, if i were to create a individual account and invite myself to the CC Libraries, will it keep all the libraries in tact even if all the other accounts invited to the CC Library are purged?

1 reply

kglad
Community Expert
Community Expert
December 14, 2023

i don't think you can avoid the mess unless you do this correctly (and laboriously).

Participant
January 24, 2025

This is SO ridiculous, my company has several libraries and hundreds of product labels designed with the team's libraries elements. We're dealing with this situation and it's amazing Adobe cannot resolve it after several years of people asking them for a solution.  This is actually a very delicate situation and in a day to day workflow we cannot stop everything for a few days in order for someone to download and invite all the team members again to each library.  Still, even when we try to do that, links appear as broken when one opens each file and it's necessary to relink EACH element lookin for it in the libraries!!! It's not possible...

kglad
Community Expert
Community Expert
January 25, 2025

@DeniseB80 

 

are you the admin of a teams or enterprise subscription?