Adding new library item does not work. Creates new library called 'same name (recovered)'
- February 17, 2025
- 1 reply
- 421 views
Hello,
I have tried my best to find other people with this problem but I've had no luck.
I share a couple of libraries with three of my coworkers. Everyone can edit, but it's mostly only me. Lately I have been experiencing this problem off and on. When I try to add a new item to one of the exisiting libraries, it pops up for about a second in the designated library, and then disappears. Then it creates a new library with the same name following by '(recoverd)'. This new library is a personal library so it is not shared with my coworkers.
Things I have tried:
- restarted my computer
- updating all adobe programs
- reinstalling all adobe programs
- called my company's IT helpdesk. They are not specialized in this topic.
- found this thread: https://community.adobe.com/t5/creative-cloud-services-discussions/bug-cc-libraries-keep-reinitializing/m-p/10723406 But I can see all previously added library items and I can also use them.
I want to note that our company is in the process of updating all devices to windows 11. I already have it installed but some of my coworkers are still on windows 10. Before this update everything was working fine. I have had more issues with the transition to windows 11 so I would not be surprised if this is another one.
I cannot work efficiently like this. I hope someone recognizes this problem and can point me in the right direction. Thanks a lot in advance!
