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Participant
August 23, 2022
Question

Adobe repair message, happens everytime I start my computer

  • August 23, 2022
  • 2 replies
  • 184 views

I get this message everytime I start my computer and it take two to three hours to finally fix sometime I have to do it twice to get it to work.  I have uninstalled the creative cloud app several times but it doesn't work, I still get the message.  Makes me want to stop using Adobe as there is no place to ask them direcrtly here is the message

 

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2 replies

Peru Bob
Community Expert
Community Expert
August 24, 2022

Try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Did you uninstall it this way?
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Ged_Traynor
Community Expert
Community Expert
August 24, 2022

Moving thread to the Creative Cloud Services forum from Using the Community