Changing email to another accounts email.

Forum|Forum|2 years ago
April 28, 2023
1 reply
404 views

Hi, I'm changing job just as an annual licence was renewed with the company email. I was thinking of just changing the email to my private email. But it says "in use" since I already have an adobe account with that email. so...

My question is, if I remove my private adobe account, would I then be able to change the company email to my private email?

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kglad

Community Expert

you could try changing your email but don't delete it.

https://helpx.adobe.com/sign/kb/how-to-change-the-email-address-associated-with-your-Adobe-ID.html#:~:text=Steps%201%20Sign%20in%20with%20your%20AdobeID%20using,if%20you%20like%29.%204%20Click%20Save%20my%20changes.

F

Fredrik23489395n8ioAuthor

Participant

Hi, I can't because my other email already is associated with an adobe account but I don't have a subscription on that account. So it says its "in use" when I try to change it. I wonder if I could delete my "non-subscription" and change the email to that.

Peru Bob

Community Expert

I may be wrong, but I think that once you delete an account with a specific email address, that email may not be able to be used again in an Adobe account.

Change the email address in the non-subscription account to another email address as per kglad. Create a free one if necessary (gmail or other). Then change the email in the subscription account.

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