Cloud stored files removed after subscription ended
I've had a subscription for about 1,5 years now through work. I recently quit my job, but still had access to the subscription, so I continued using it. It's been less than a month since I last used an Adobe program, but today I finally got the message that my subscription had ended.
I had completely forgotten about all of the files I had saved in the cloud, and tried to find an option to recover these, without any luck. I haven't been able to get a notification about these being deleted either, as my account is connected to my work mail, which I no longer have access to.
Is there any possible way I can recover the cloud files and save them to my own computer? I tried researching a little bit, and it seemed there would be a 30 day period before they got deleted. Last time I used an Adobe app was about 18 days ago, so I had hoped I would be able to find my files. But no luck 😞
Also I have to say, for a case like this it would be pretty nice to talk to someone from the Adobe support team. The virtual assistant does not help at all, and the fact that you're only able to call if you're on a paid subscription is very silly when you have situations like these, when I've been on a subscription for 1,5 years, but am not able to get help with the aftermath of that subscription ending.
