Skip to main content
sheldong26810370
Known Participant
Oct 19, 2022 12:36 PM UTC
Answered

Creative Cloud App not showing that programs are updated

All my Adobe programs (LR Classic, Photoshop and Camera Raw) are up to date.    Creative Cloud app still shows that they neeed to be updated. On PC with Win10 21H2. Logged out and logged in.   Renamed  ...\AMMUdater\1.0 folder and it was "re-build".  Did a "repair".  Tried to unstall it, but wouldn't let me because it was needed for other programs.  If it would have let me would have re-installed it.  None of these actions worked.  Any help would be appreciated.

This topic is closed to new replies. Start a new post to keep the conversation going.
kglad
kgladCorrect answer
Community Expert
Oct 19, 2022 12:40 PM UTC

update your cc desktop app (top left hamburger menu>help>check for updates)

 

if that fails, reset it: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

View reply

3 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Oct 19, 2022 12:40 PM UTC

update your cc desktop app (top left hamburger menu>help>check for updates)

 

if that fails, reset it: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Translate
sheldong26810370Author
Known Participant
Oct 19, 2022 12:46 PM UTC

Ok - did the "reset" then let the programs re-install.  Fixed the issue.

Translate
kglad
Community Expert
kgladCommunity Expert
Community Expert
Oct 19, 2022 12:50 PM UTC

good to hear!

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices