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Diego28357759nzuk
Participant
March 8, 2023
Question

Creative Cloud Files

  • March 8, 2023
  • 2 replies
  • 567 views

All of my documents on the creative cloud are now gone. I'm assuming it has something to do with me swapping over from the personal creative cloud to the community college one I can't recall the name of it exactly but not whenever I open the creative cloud that prompt never comes up and I can't acess a single one of my files.

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2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 8, 2023

For anyone else reading this...
You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive for files
A USB flash drive to carry with you... here are 2, there are many more available
PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ
SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG
Other flash drives are 1 or even 2 Terabytes

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 8, 2023

sign out of the cc desktop app and then sign in to see if you have two profiles to sign into.

D
Diego28357759nzukAuthor
Participant
March 8, 2023

I already did and it loaded in normally without any pop up or anything.

    D
    Diego28357759nzukAuthor
    Participant
    March 8, 2023

    still no files

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