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H
Heinz-Peter5D1B
Participating Frequently
December 29, 2020
Answered

Creative Cloud login loop

  • December 29, 2020
  • 5 replies
  • 1439 views

Hello, for some time now I have been asked several times, a few minutes apart, to re-login to Creative Cloud. Means that all apps that are open are closed before login. What can I do to stop this cycle? I have already found and tried a few things here but unfortunately nothing has helped. I am grateful for any tips.
Kind regards

    This topic has been closed for replies.
    Correct answer Manan Joshi

    Try the steps mentioned in the link below.
    https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html
    -Manan

    5 replies

    zacharyk77157204
    zacharyk77157204
    Participant
    January 22, 2021

    I have had the same problem for months. I have to login to Creative Cloud multiple times per day. I have tried the steps in the link above and they do not work. Can Adobe fix this? 

    H
    hadleyf4423912
    Participant
    January 23, 2021

    Likewise, I have been experiencing this sign in loop daily and also CC unable to sync for two months now and I'm beside myself with frustration because it's affecting my professional work for clients who pay for my services,...which in turn pays my bills. I look foolish.

    I have tried so many things but nothing will remedy the situation and it seems to be causing additional problems system wide with drive recognition and the inability to sync files. 

    H
    hadleyf4423912
    Participant
    January 24, 2021

    Also, in addition to these problems with Adobe CC sync not working and the endless sign in loop, I now have 4 external hard drives that are not being recognized by my system at all so I don't know if they are damaged or not. The last two weeks have been a nightmare and I can't access images I need to push to clients because of all this BS with Adobe CC. What is happening with my system?

    udderball
    udderball
    Inspiring
    December 29, 2020

    I've been dealing with the same issue for months. The steps provided in that link have not worked for me despite many attempts.

     

    I've been in correspondence with a senior Adobe rep; apparently there is a bug with CC and it is currently being worked on. I was told to expect both a patch and a CC update within the next week.

    H
    Heinz-Peter5D1BAuthor
    Participating Frequently
    January 4, 2021

    Hello, I just read your message. Yes, this is very annoying overall, but what you write sounds quite good. Would you please let me know when you get the patch and the update? It would be nice if you would send it to me as well. Thanks in advance.

    M
    Community Expert
    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    December 29, 2020

    Try the steps mentioned in the link below.
    https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html
    -Manan

    -Manan
    zacharyk77157204
    zacharyk77157204
    Participant
    January 22, 2021

    This does not fix the problem.

      A
      Anonymous
      December 29, 2020

      Moving thread to the Creative Cloud Services forum from Using the Community

      H
      Heinz-Peter5D1BAuthor
      Participating Frequently
      December 29, 2020

      Hallo, seit einiger Zeit werde ich mehrfach, mit einigen Minuten Abstand, gebeten mich neu bei der Creative Cloud anzumelden. Bedeutet, das alle Apps die geöffnet sind, vor der Anmeldung geschlossen werden. Wie kann ich vorgehen um diesen Kreislauf zu beenden? Ich habe hier schon einiges gefunden und ausprobiert aber leider hat nichts geholfen. Bin für jeden Tipp dankbar.
      Liebe Grüße

      A
      Anonymous
      December 29, 2020

      Moving thread to the Creative Cloud Services forum from Using the Community

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