Creative Cloud Services

Trying to update Creative Cloud software, getting an error 190. According to Adobe this means:System requirements not met I am on Windows 10 Pro version 22H2 with latest updates. This should still be supported by Adobe according to their own website: https://helpx.adobe.com/download-install/apps/system-requirements/creative-cloud-requirements.htmlAlso with Extended Security Updates Windows 10 is officially still supported by Microsoft until at least October 12th 2027.Please fix this so we can update Creative Cloud and through that our Adobe apps.

Today the same thing has happened to me. I chose for a free trial but when I activated the autopay it immediately debited 790rs. Please look into the matter ASAP and generate a refund. 

When Adobe force a password change, the only button available, both from the Creative cloud app or from any other attempt to view any Adobe page on any browser “Continue” does not work. This happens every time, it has happened on my M1 MacBook Pro and it happens on my M5 MacBook Pro, for older generations of macOS and the most up to date macOS. This happens on Chrome and on Safari. You click and click and click and click and nothing. Making this little side quest, when I am on a deadline and working for a professional client both infurating and stress inducing. When you force a password change on your paying users (that you have locked in for a year, with auto renewal, forcing another year contract) MAKE YOUR FUNDAMENTAL BUTTON WORK!!!! The only work around is to sign out of the Creative Cloud app and re-sign in. God I hate Adobe so damn much. You are the embodiment of enshitification. 

 Hello, i had a billing issue due to my previous credit card. Then i changed my credit card and even though the payment was successful i still get the 'billing issue' problem and i cannot look at anything else in plans page without solving this problem. 

For months, I have been experiencing ongoing issues with my Adobe account, and it has been extremely difficult to get them resolved. Now I have also lost access to my Creative Cloud subscription.My subscription has disappeared from my account, even though it was renewed in May this year and should remain valid until May 2027.There is also an Enterprise Admin Console connected to my account that does not belong to me. I do not have an Enterprise account, and I am unable to remove this connection myself. At the same time, I do not want to share any personal account information publicly.I am also a Firefly Ambassador and have already contacted the Ambassador team about this, but they are unable to access or investigate my account. Without my Creative Cloud subscription, I can no longer use the products included in my plan.I am completely lost and do not know what else to do. I have not felt secure about my account for a long time, and there does not seem to be a phone number I can call fo

Currently, there appears to be no option for sorting files and libraries alphabetically in Creative Cloud. When I did a search of the community, I found posts from 2-10 years ago asking for this functionality. This seems like table stakes to me for any file storage system. Will this ever be addressed and added?

I've been saving assets and organizing them into folders on Behance — this part works fine, and I can do it from multiple views without any issue. The problem is I can't find any way to actually access these saved collections afterward, let alone share them with anyone.I've searched extensively and can't find a clear, current answer (most guides I've found reference an older interface that no longer matches what I'm seeing).Specific questions:Where in the current web UI can I view my saved Moodboards/Collections after creating them? Is there a way to share a Moodboard with someone else (via link or otherwise)? Has this functionality been moved, renamed, or removed in a recent update?Any help would be seriously appreciated — this seems like a pretty basic feature to have this hidden.

Buenos días,Me pongo en contacto con ustedes para reclamar la denegación de mi solicitud de reembolso correspondiente a una suscripción anual de Adobe Scan Premium por importe de 59,99 €.La suscripción se activó después de un periodo de prueba gratuito de 7 días. Una vez finalizado dicho periodo, se realizó el cobro automático del importe anual. En cuanto detecté el cargo en mi cuenta bancaria, solicité el reembolso, concretamente unas cinco horas después de haberse efectuado el cobro.Además, en la factura recibida se indica expresamente que tengo derecho a un plazo de 14 días para cancelar la compra y solicitar el reembolso del importe abonado. Mi solicitud fue realizada dentro de ese plazo, por lo que no entiendo la razón por la que se me comunica que “no cumplo con los requisitos para obtener un reembolso”.Solicito que revisen nuevamente mi caso y procedan al reembolso de los 59,99 €, teniendo en cuenta la información indicada en la propia factura y el derecho de cancelación de 14 d

Please refund of this amount. I cancelled that. GTID - CICAgJjJpO2wJw

How do you change a given page cover photo? It seems to happen by random selection...and I am not able to change it.  I even have deleted the unwanted photo from that page (collection?) and it still shows up.  I have searched and searched without an answer.  This is quite frustrating!  It should be much easier to accomplish...easy like changing the order of the photos on a given page.  

 I have had an extremely frustrating experience with Adobe support for nearly seven years.Whenever I contact Adobe through chat, it is very rare to reach someone who actually understands the issue. Most agents repeatedly ask the same questions, provide irrelevant or unclear answers, and keep transferring or redirecting me without resolving anything.These conversations do not take a few minutes. They often consume hours of my time, only for me to leave without a clear answer or a practical solution.My questions are administrative, not technical. They concern organizing and managing accounts within my organization, and the answers are not available in the FAQs or standard support articles.How can I reach someone at Adobe who is genuinely knowledgeable about organizational account management? How can I have my case escalated to a competent specialist who can understand my questions and provide clear, direct answers?I hope at least one qualified member of the Adobe team will read this and

I got an e-mail that my teacher education discount is expireing and that I have to confir teacher’s status to still use it. I do not have an e-mail ending on “edu”. When I click the link provided in the e-mail I see this error message:  When I click the link in my account that looks like this:  I get another error message:  I still work for the univerities and in the organisation that provides education as a teacher. Can I do something about that? What do those messages mean? Can send somewhere a proof like a contract, that I work for the university with my name on it? What should I do? Best regards, Zuzanna Wiśnicka Tomalak

Hello Adobe Support.I really like your products but I hate your customer relations!!! You prefer to not have an e-mail for your customers in the age of AI. Last year I bought one of your apps and I thought I cancelled it. Then I realized that it was not cancelled and tried very hard to cancel my subscription but next month I paid a big amount for an app I did not use even for a minute. Then I used your Acrobat Editor for a very short time and cancelled it. Here is the proof from your website one minute ago: “Restart your Creative Cloud ProPick up where you left off and easily get back into your plan.Başlangıç fiyatı ₺478,80/ay” and Please help me understand this…. How come a company’s UI says that you have nothing to pay but they charge you on your credit card for whole year until you realize it?Please cancel it! If I could do it myself I would but it is not possible to cancel a non-existing subscription!!! 

He guys  ! I am sorry for my mistake. I apologise.Few days ago I  took   a free trial of photoshop and  set the autopay active, I don't want the subscription, so I deleted the app and I forgot to delet autopay , please can you help me to get me my refund , it's very important for me .Again sorry 😔   

Hello Behance Team, My account was banned for "Spam", and my initial appeal was rejected. Please help me to solve this problem. I did`t even sent any message last month to someone and did`t comment any post last 3 month. My Behance URL: https://www.behance.net/sgrddd  

Hello everyone,I have a question about Adobe Creative Cloud.I noticed that the Creative Cloud Home page on both my desktop PC and my laptop has changed. The layout looks different from what I used to see, and it seems to have been updated recently.The Home page version shown is 1.3.107.Is this the new Creative Cloud Home interface that Adobe is rolling out to everyone, or could there be something wrong with my installation? I haven't even touched itBoth of my computers show the same new homepage, so I'm wondering if this is an official redesign. 

Good morning!I am currently dealing with some creative cloud issues, originally the libraries weren't able to sync at all, which I ended up refreshing adobe creative cloud, uninstalled creative cloud and reinstalled it and it still did the same thing. Afterwards I allowed SSL protocols for creative cloud to it can sync via firewall, afterwards it shows in the being added and synced but once it shows in the libraries those folders don’t appear at all/ It is not affected in the browser version of creative cloud. Were there need to be any other policies for firewall rules that need to be allowed to allow creative cloud to showed the sync folders in the app. Any help would be appreciated.Thank you! 

Hello Everyone, I’ve been using Behance for a while and all my projects were previously published and visible to the public.However, now all of them suddenly show the message:“Only accessible to you. Not discoverable on Behance”I can no longer change their visibility to “Public” — the option is disabled.Additionally, no one can see my Behance profile. It seems to be locked.I have no idea why this happened. I didn’t change anything recently and haven’t received any warnings or emails.I also sent emails to Behance support more than 15 days ago, but I haven’t received any reply.Can someone please help or tell me what’s going on? my behance profile: behance/furkantahatorun

In troubleshooting a Cloud Activity warning:"Libraries not currently syncingOpen the libraries panel to sync assets to Adobecloud storage." Where is this mysterious Libraries panel? (note that after I followed this path down a rabbit trail that I still don't know where the panel is still see the syncing error message).I felt confident when my search on Adobe.com led to a webpages that suggested that I should download and run AdobeCreativeCloudCleanerTool.dmg.What a foolish act. Running that app deleted the Creative Clous app.More clicking, another Adobe.com webpage had me download the CCLibrary installer. Whew.Too soon to relax. All Adobe apps disappeared from the Applications folder and Dock (except for Ps, but it's nonfunctional).I had to install LrC, Ps, and Bridge ......LrC v13.5.1 installed successfully, with catalog intact!Ps v25.12.0 installed successfullyBridge v14.1.2.300 installed successfully

Hi!I have been having an issue with my libraries being extremely slow for uploading, viewing, and even scrolling through the panel. I am drawing in Fresco, using Photoshop to label and upload to libraries, then animating in After Effects. My drawing canvas is large (6000x6000px) so I can zoom into the assets when I animate and there are a lot of assets in my libraries, but I've never had a problem in the past.The past few weeks, I've only been able to upload two or three assets at a time before the library gives me spinning wheels in all the thumbnails and takes about five minutes to freak out before letting me put anything else in the library. At times, all the asset thumbnails are loaded, but it just won't let me drop in an asset. In After Effects, the library panel will freeze and I won't be able to click or scroll. Closing and reopening the panel does not work. Restarting the program only lets me upload a few assets before it reloads or freezes again. This has made librar

Hello ,I received the email confirming that my appeal about blocking my account was granted, but my Behance account is still inaccessible. I am unable to access or edit my profile and projects.Could you please check the status of my account and restore access as soon as possible? I would greatly appreciate your assistance, as I am currently preparing my portfolio.Thank you for your time and support.Best regards,Svitlana Hrytsenko 

Hello Adobe Community Team and Members,I am seeking guidance regarding an issue with my Behance account.Recently, I received an official notification from Adobe stating that my Behance account has been deactivated due to “Spam” activity. After checking my account, I confirmed that the deactivation is real. However, I strongly believe this action may have been taken by mistake.I use Behance purely as a professional platform to showcase my creative work and connect with the design community. I have never intentionally posted spam, used bots, or engaged in any misleading or promotional activity that violates Behance or Adobe policies.I have already submitted an appeal through the official Adobe/Behance appeal process, but I wanted to post here to:Understand what specific activity might have triggered this actionGet advice from the community or moderators on how to resolve this issueKnow if there are any additional steps I should take to restore my accountBehance is very important for my p

In Adobe Portfolio, is it possible to have three images in a row, each as a different clickable link?I can't seem to add a third image to a row nor can I make the images in a photo grid a clickable link.