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WriterOfFictions
WriterOfFictions
Participant
February 6, 2020
Question

Delete files from PC but leave them in Creative Cloud

  • February 6, 2020
  • 2 replies
  • 572 views

Hi. I’ve been having problems syncing files on my CC Windows app.
I use Photoshop on a PC running Windows 10. When I’ve finished working, I transfer the files to my MacBook laptop and upload them to Creative Cloud when I’m away from home (my home connection can be slow for uploading).

The problem I have is CC seems to be stuck syncing on my PC and I have conflicted files there, which is possibly causing the problem.

 

My question is how do I delete all files from my PC, without deleting them from Creative Cloud on my Laptop? Basically, I want to re-download all the files to my PC via the cloud to hopefully clear the conflicted files and syncing issues.

Thanks!

This topic has been closed for replies.

2 replies

D
dDembicki
Inspiring
February 1, 2023

I know this is an old post, but... why don't you have a Creative Cloud folder on your Windows machine, and sync the PSD file from it? Then when you open the CC folder on the Mac you technically should have the latest version from the PC? Regarding the slow connection, often I turn off syncing and resume later when the home network is not as busy. 

    WriterOfFictions
    WriterOfFictionsAuthor
    Participant
    February 19, 2023

    Thank you, I appreciate you taking the time to reply. I'm no longer using the Windows PC, but I'll bear your advice in mind for the future in case that situation changes. All the very best!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 7, 2020

    the directory you sync'd is linked with your cloud folder.  if you delete from one, you delete from both.

     

    you could copy files from the sync'd folder to another local folder, delete the sync'd and cloud files and then move back the file you want to sync.

      WriterOfFictions
      WriterOfFictionsAuthor
      Participant
      February 7, 2020

      Thanks for replying. So it sounds like I need to start over by backing up my files, delete them from CC and then re-upload them from scratch. I'll do that if I don't hear otherwise.

      Cheers!

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 7, 2020

      that's the most certain way to remove corrupt/conflicting files.  there may be a quicker way if you knew which were the problematic files or there are a limited number of suspect files.

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