Deleted files from cloud but still showing as exceeded storage?!

Forum|Forum|3 years ago
February 27, 2022
3 replies
371 views

Hi,

I have the Creative cloud 20GB plan. I was getting a message saying I've exceeded my storage. Realised that I had auto upload on from my phone's camera roll which I have now diasabled AND deleted all the pictures from the Adobe cloud - went from over 3,000 images to just 200 but I am being told that my usage is still 59.9GB vs my 20GB. How is that even possible?! Is there a way for me to check what images make up my 59.9GB?

Thanks.

macOS

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Nancy OShea

Community Expert

Removing files is a 2 step process. Did you clear your Deleted Files folders yet?

Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Creative Cloud Express (formerly called Spark) https://spark.adobe.com
- Projects
- Brand files
- Graphics
- Web pages
- Videos