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Participant
July 21, 2022
Question

Got new profiles – and all cc libraries are gone.

  • July 21, 2022
  • 3 replies
  • 230 views

So, I was away for two weeks. During this time Adobe implemented this profiles thing.

Now I've got three possible profiles.

Two of them don't have any active subscription, the third one does.

NONE of them contains my CC Libraires.

VERY FRUSTRATING since it's years of collecting and arranging and my organisation uses these libriaries on a daily basis – including me.

 

I've logged out and logged in with Creative Cloud app and web, and apps like InDesign and Illustrator, and I've tried all three profiles.

 

🙂

 

Creative Cloud 5.7.11

macOS monterey 12.4

This topic has been closed for replies.

3 replies

ESJonasAuthor
Participant
July 22, 2022

Is this the only way to get support on Adobe?

Ged_Traynor
Community Expert
Community Expert
July 21, 2022

Moving thread to the Creative Cloud Services forum from Using the Community

 

ESJonasAuthor
Participant
July 21, 2022

… and all my online files can not be accessed as well.