Questions

So i am updating my portfolio, i was part of a project that it is very extense and for a big client. I wanted to add a page on my adobe portfolio website  but when you add this page and you click on it, it links you to the website of agency where i did this project. Would this be possible? I also tried to add a link but i cant put this external link into a collection as a subpage. Any idea on how to make this possible??   Thank you!

I have recently bought the adobe package and downloaded the programs for my mac. The programs have worked once but now none of them will open and creative clouds keeps saying  {"error":"invalid_credentials"}  what shall i do to solve 

I think it is really frustrating that I can't simply quit Creative Cloud without a dialog box coming up every time asking me if I am sure. Of course I am sure that is why I am doing it.May we get an option to turn that dialog box off? That would be great, thanks!

Basiclly I have a project i've been working on and when i save and go home, it isn't in the recent projects tab. But then i make a new project and the timelines still there. Please help! 

Desktop Microsoft Windows version: 20H2 (OS Built 19042.1237), Creative Cloud version: 5.5.0.617, Issue message: Encountered issues in updating creative Cloud. Error Code 191,   Following scenarios tested:1. system login account does have administrator privileges.2. Unintall and reinstall Creative Cloud.3. AdobeCreativeCloudCleanerTool.exe has been tried.   Above tested, none resolves the issue, screenshot is attached. Please let us know how to resolve the issue,Thanks!ChenEMAIL REMOVED [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information][If you are posting using email, please turn your 'sig file' function OFF for posting]

I have had numerous adobe ids over the years as my schools have changed and back when adobe did a six month trial i had several runs of that...I am currently trying to create a behance account on my paid account now and noticed that it puts a 2 next to my username. So I looked up the original one without the 2 and it appears to be my own account created almost three years ago. I can message the account but is there a way to verify what the email or id associated with it? I would love to have this one as that username for my behnace account and since I belive it is mine I would love to try and regain access back to it.  I've scoured through my old emails and such with no luck, any suggestions?

Me encuentro en una situacion economica dificil, soy de mexico tengo 17 años, mi padre esta sin trabajo y mi trabajo no es lo suficiente para ayudar a mantener a mi familia, y se me hace muy pesado seguir pagando el plan, el plan fue de un año, lo quiero cancelar pero me cobran 1500 mxn, y no los tengo en mano, ¿alguien podria decirme que puedo hacer? 

No puedo iniciar las aplicaciones si estoy offline. Cada vez que inicio el ordenador debo conectarme para tener acceso a las apliaciones bridge, photshop y camera raw. Y en algunos casos estando trabajando si se pierde la conexion se cae la aplicacion.Agradecere sus comentarios 

I was shared an asset library from a client, but no sign of the library appears in my creative cloud assets. I have double checked that the correct email was used to share the library with me. Additionally, I requested the client share the library with my (verified) secondary email assosiated with my account. In both instanced i recieved an email notification of the shared library, but nothing ever appears on the CC side of things.  I called adobe support to confirm I only have 1 account assosiated with me email. Need help accessing library. 

Hello,I'm trying to contact adobe, it doesn't matter which country ( https://helpx.adobe.com/contact/phone.html) I call it always plays the message 'The number is no longer in use'. Does anybody have the same problem? 

Hi Team,I had completed my certification in Adobe Certified Expert - Adobe Experience Manager Sites Developer (Adobe Experience Manager) from my previous organization. That time I logged in to the portal with organization's id . Now  I switched to another organisation and I am unable to get my certification from current organization's id . May I know how can we transfer certifactions from one organsation to another organisation? My certifcate has expired and I want to renew the certificate for that I have to give certification re-newal exam but I don't have old certification details because of login issue. Kindly help me to resolve this issue . 

Currently, using the version AEM 6.5 , only in publish environment we are getting below error with all the JCR node data displayed .Resource dumped by HtmlRendererResource path: /content/xxx/jcr:content/pageWrapperPar/1_1639988067673Resource metadata: {sling.modificationTime=-1, sling.characterEncoding=null, sling.parameterMap={}, sling.contentType=null, sling.creationTime=-1, sling.contentLength=-1, sling.resolutionPath=/content/xxx/jcr:content/pageWrapperPar/1_1639988067673}Resource type: nt:unstructuredResource super type: -Resource propertiesjcr:primaryType: nt:unstructured But this error is only present on publish environment , not in author or view as published. Most of the search online is giving solution for htmlrendererservlet error (https://helpx.adobe.com/au/experience-manager/kb/error-in-rendering-aem-pages.html) , is this error same as the htmlrenderer error??

Hi I have a question about synchronizing to Adobe Cloud. I use two laptops on the same adobe account. Laptop 1 has 2 TB disk of capacity. Laptop 2 has just 512Gb capacity. When I synchronize, let’s say, 700Gb of files between 'laptop 1’ and the Cloud, than the other laptop, 'Laptop 2’ wants to synchronize those 700Gb.Because of the limited disk space this will not work and give back an error of 'insufficient disk space'.  That’s why I don’t want all the files to be synchronized with 'Laptop 2’ but it does, because I’m using the same account on both laptops.Today I synchronized 50Gb of files to Adobe Creative Cloud Files from 'Laptop 1' and those files were automatically put on ‘Laptop 2’ what I absolutely don’t want to happen.  Services like Stack (TransIP) gives me the opportunity to make a selection which files I like to synchronize to my laptop and leave the rest stored in the cloud. That’s what I like. Is there a way to make a selec

If anyone knows how to fix this pls lmk 

Я не повнолітній можна мені безкоштовно до 18 років у мене немає банківської картки.Я з бідної сім'ї.

Hi,  Can somebody help me with the fact that after downloading the 2022 versions of the creative cloud apps when I open them my startscreens turn black...? Also I have less options and can't save my opened files ;(With this troubleshooting I can't work on my schoolprojects. Thanks in advance!Maud  

Over the last few days I have become aware of some odd behaviour in my adobe account and I am concerned that either my account or my computer might have been hacked. Under my signed in activity and register devices. I have tried calling customer support and they transfer me to the Technical department and I was told to call back in three hours because the technician couldnt  see the information, he honestly suonded like he had no idea of what to do, well I called back and to no surprise they didn't answer. I have changed my Adobe password multiple times and enabled 2 step verification. I have also scanned my computer with various antivirus and antimalware software without anything significant being detected. Has anybody else experienced anything like this? I don't know what's going on here and would be grateful for any advice.

I was invited to work on a team project. At some point all of the files unsynced, but have since resynced expect for one file. The Premiere Pro project file that the edit lives in. Entry level tech support is making me run in circles and not listening to my request to escalate the support level.   Does a file just delete itself? If so I suggest no one use syncing until it is made to work properly. If project files can unsync and delete themselves then Adobe products are seriously flawed while making thousands of people dependant on them for work.   How can I get Adobe to go look on their end for this file, instead of base level suport telling me its deleted or to use my search bar in windows? (really?)   Don't believe me, google: adode sync issue, and see how many results there are.

Hello. I am very frustrated because my cloud storage is running out, and by contacting an agent they told me there is simply not an option for mass deleting files on the "Deleted" folder.I have thousands of files there piled up over the years, and I can't do it manually, it's simply not possible.Why isn't there any option for this, I simply cannot understand it...In ALL othe cloud based services there is an option to delete trash, so to speak, how can Adobe doesn't have this?? It's out of my mind... Any help?"Thanks

I got 7 (seven) different notifications just for a Creative Cloud.exe update on Windows 10 and one notification for other software updates (PS, LrC and Camera Raw). Please see the screenshot, "güncelleme mevcut" means "there is an update". What is the reason behind these 7 different notifications?  

Hallo. Ich habe ein neuen Adobe Abo mit eine neuen Email Adresse abgeschlossen. Jetzt wollte ich nachfragen ob es möglich ist alles Einstellungen vom alten Adobe ID (Cloud) auf das neue zu übertragen. Danke in voraus. 

I rely on the Creative Cloud app (Mac) to alert me when updates are available for my installed products. However recently I have started getting the red dot (notification) only to find that it is a purely promotional message from Adobe.  I cannot see any way to opt out of these messages which I feel are just a distraction/interruption and not in line with "expected" (and important) notifications. If these were emails I could opt out. But with the Creative Cloud app - can I???

Hi, We have a client that currently has an Umbraco CMS for the site we manage and is becoming a marketo customer for other (newer) websites they are hosting using Adobe CMS. Umbraco lists Marketo as a potential integration but I cant find documentation on how it is done and how much you get out of it. Can anyone help? Thanks, Chris

Good day,Adobe Creative Cloud Desktop keeps signing me out and, when I attempt to sign back in, it continuously says "Restart the CC app, or reboot your computer"; I end up alway having to reboot, the restart doesn't work. ever.It happens so often it's extremely irritating now. I see from old posts that the issue hasn't been resolved. Users only confirm that it happens to them too.

Hello! Two weeks ago, I decided to change my video application plan (Premiere&After Effects) to the Creative Cloud plan, which has all applications included. While I changed my plan, I realised that I do not need my other Photography plan anymore, since it is all in the Creative Cloud included. When I tried to stop the Photography plan it said that if I would stop this plan now, I will lose all my data from Photoshop/ Lightroom/ etc., so I tried whether I can indicate that I have a plan where it is all included together, but it did not work out.  Do you have any idea how I fix the problem? I obviously do not want to double pay for the photo-applications..