Some of the files on my cloud disappeared

Forum|Forum|4 years ago
June 22, 2021
2 replies
375 views

Some of the files in my cloud disappeared out of the blue. Specifically, all PPT saved there simply disapperead. They are not in the bin. Any helps?

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Nancy OShea

Community Expert

Which cloud is that -- Google Drive, DropBox, OneDrive or Creative Cloud storage?

I ask because PPT are Powerpoint files which is made by Microsoft, not Adobe.

Nancy O'Shea— Product User & Community Expert

M

Massimo5F8FAuthor

Participant

Creative Cloud (sorry, I though was obsvious otherwise why asking ADOBE?) I know PPT is microsoft. What I'm saying is that I use Creative Cloud to store my documents (doc, PPT, Excel....) in the cloud provided by Adobe, and they suddenly disapperead.

Nancy OShea

Community Expert

Go to the URLs below with a browser that accepts cookies and does not contain any script blockers.

Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos