Unable to update. Unable to uninstall.

Forum|Forum|4 years ago
December 23, 2021
2 replies
745 views

Despite the nice online help library, my CC does not give the options shown in the images of how to uninstall apps. Some of my apps are outdated, as of 1 week ago they suddenly stopped updating, and I have no options other than retry or go and do something more productive like use MS Paint. If anyone has a solution to this, I'd dearly love to hear it so I can get on with my work.

Windows

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Correct answer Skyédesign

UPDATE: Despite not working the first time, apparently running the adobe uninstaller tool and selecting REPAIR actually fixed the issue the second time I ran it. Everything has updated and is working again. Just thought I'd leave this here for anyone who has the same issue to find.

S

SkyédesignAuthorCorrect answer

Participant

UPDATE: Despite not working the first time, apparently running the adobe uninstaller tool and selecting REPAIR actually fixed the issue the second time I ran it. Everything has updated and is working again. Just thought I'd leave this here for anyone who has the same issue to find.