Then to add to my fun, after deleting the Extension Manager and following the direction on the Adobe site, Illustrator Crashes !!! Now I have nothing working... so I trash EVERYTHING CS6, and just figure I'll "re-install clean..."

I can't even do that !!! AAM says everything is still installed... I'm looking for a .plist file or cache to delete... anyone? This is on my MBPwR thank god my iMac still works normally... still can't get two of the updates, but I'll live with that for now...

What a mess...

M

Machine2240

Participant

Seriously this is getting obnoxious, everytime an update is released it fails and I end up having to uninstall and reinstall the software, if that even works. If this continues I am going to uninstall and forget about reinstalling all together. Not to mention, the sudden push to suscribe users to the Creative Cloud and including features in that end of the software that aren't being included in the versions other license holder are entitled to. How about some quality control and some integrity!

J

Jim__Campbell

Participating Frequently

Heh. I'm still trying to work out how the 16.0.3 update can be issued under "bug fixes" when it's fixed no visible bugs for me, but introduced two new ones that are catastrophically disruptive to my workflow (actions rendered unuseable from Fkeys, no color profiles embedded in exported TIFFs)…

Nishant Kumar Thakur

Adobe Employee

Please update the AAM to the latest version before applying the patch. It could be found at :-

Win - http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Mac - http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

Thanks,

Nishant

K

keinnicknameda

Participant

Same issue here - I used Time Machine to get the old Version of Illustrator and it works now.

A

Anonymous

Having the same problem on my Mac Pro running 10.8.2!!!!! Whats going on Adobe???!!!

B

billtlee8

Participant

Same here. Hope they fix this soon. Having trouble updating photoshop as well. Don't they test this stuff before release?

X

Xe Ixchel

Participant

Just uninstalled Illustrator - reinstalled - then updated.

Now Illustraor 16.0.3 on Mac 10.8.2 up and running.

=-)

I

Iceberg9

Participant

Same Here

Adobe Illustrator CS6 Update (version 16.2.0)

Installation failed. Error Code: U44M1P7

iMac

10.7.5

rayacosta

Participant

Well, I don´t know how to fixed it. I did a very complicated trip and it worked:

I did it in a MacBook Pro 17 in.

OS X 10.8.2

I tried going back with TimeMashine one day before the update. Didn´t work.
Then I uninstalled CleanMyMac.
I made a Clean INstallation of White Lion (witch i didn´t well becasue all the programs and folder where there after the two hours process)
In this point i tried to run AI CS6 and nothing, so...
Here I delete the Adobe CS6 folder by hand, went to my CreativeCluod account and re-download AI CS6
With fear I made the update and....
It worked... Now I have the 16.2 version

I don´t know if I did wrong but that way, with that long shot i could did it...

I hope that this could be usefull...

X

Xe Ixchel

Participant

Exact same issue here. Photoshop updated but Illustrator did not and error log says: U44M1P7.

Running Mac OS 10.8.2

X

Xe Ixchel

Participant

And Illustrator is dead. Crashes on opening. OUCH!

K

keberg

Participant

Yes AI was dead here too. But TimeMachine was my friend!

69_Krumbz

Participant

Exact same problem. Hopefully they will take this one on soon since they just had the "Adobe Create Now Live" event and were pushing people to update the photoshop and illustrator apps!

K

keberg

Participant

Same problem here too.

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