Participant

Answered

Adobe India GST number

Forum|Forum|8 years ago
September 26, 2017
7 replies
13077 views

The subscription charges levied by Adobe also include 18% India GST, without providing Adobe India GST number for the subscriber to take Input Credit. How do we register our GSTIN with Adobe? Adobe should mention respective subscribers GSTIN on monthly invoice. Awaiting response.

Rajinder Arora

Correct answer Govardhan.V

You may check with Adobe support once:

Contact Customer Care

vijays69838372

Participant

Ok I just subscribed for a PS individual license from the adobe India site and keyed in our GSTIN. I find the invoice is issued by Adobe Ireland and no GST has been charged. The invoice at the bottom says "Note:If no tax is charged and your tax identification number is displayed, then this is either an exempt or a reverse charge transaction"

I guess this is being exempt since they are selling this from a different country. Dont Adobe sell this from their India division where they can give us a invoice with their India GSTIN ?

Asha Kanta Sharma

Participating Frequently

We are also planning to buy this for our corporate and we are also registered under GST.

So GST is not being charged by Adove Licenses. Seems all these are sorted out now..

Thanks and RegardsAsha Kanta Sharmaashakantasharma@gmail.com

jaygaonkar

Participant

Yes mentioning GST Number on Invoice is a must to claim input tax credit in India. It is one of the important legal requirements under GST law. I think one must contact their customer care to get this sorted out..

D

Dhaivat Chhaya

Known Participant

They have sent me an invoice with my GSTIN added in the PDF. The original invoice on Adobe site does not have this GSTIN added to it. Will I be able to claim input credits with that invoice?

Ani*Adobe

Community Manager

Hi there,

Yes, you will be able to claim credits with the new invoice which includes your GST number.

Everyone else :

For business purchases, while placing order our website accepts GST number and if entered it will be printed on every renewal invoice. If user misses on adding GST number purchasing they would need to contact customer care to add GST number on the order so next renewal includes GST number.

^Ani

D

Dhaivat Chhaya

Known Participant

There is no provision for mentioning the GST on invoices. This is not done. Even the customer care/support guys are clueless. Has ANYONE been able to get an invoice with their GSTIN mentioned on it?

irustima

Participant

The GST number mentioned in Adobe's invoice is NTT0400IRLSR003 which when validated at https://services.gst.gov.in/services/searchtp gives the number as invalid.

The GST number provided by Adobe Support is 9917IRL29003OSG. When this number is validated at https://services.gst.gov.in/services/searchtp then Tax Filing Status shows as "Not Filed".

If the GST return is not filed then we can not claim/setoff GST.

Kindly advice.

NTT0400IRLSR003

K

krishnamasina

Participant

This is october month 2018 till the tax filling status is Not Filled. Even customer care not aware of differentiating between Order Receipt and Invoice. There is no option to add the GST Number

irustima

Participant

DearAdobe,

It is illegal In India to collect GST and not deposit it to the govt. Adobe had been collecting GST but not depositing it! We arenot able to get a GST set off because of this.

GST number listed on theinvoice is as "9917IRL29003OSG" which you cannot validate on the India GST site. This GST number is that of Ireland and is not applicable in India.

Please refund GST cllected from us immediately or deposit the GST collected from us to the govt. of India and share details with us.

Ani*Adobe

Community Manager

Hi there,

Please contact Contact Customer Care for any issues regarding GST query. The number shared on the invoice is correct.

^Ani

Ani*Adobe

Community Manager

Hi there,

Business customers who have a valid GST number, must contact Adobe customer care and provide the GST number for refunds.

^Ani

P

pankajsaini9015

Participant

as far as i know. you should contact the adobe customer care about gst number. they are so helpful.

Rtk_FS

Participant

Contacting customer care is of no use. They just send an invoice with their GST number listed as "9917IRL29003OSG" which you cannot validate on the GST site.