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J
JgmC101
Participant
January 5, 2012
Question

Adobe Photoshop 7 - Could not initialize photoshop because the scratch disks are full

  • January 5, 2012
  • 2 replies
  • 11077 views

So I got a new computer, HP Pavilion HPE 8 1050, windows 7 but office xp 2000 (l love)

I installed the software and got:

I installed AP7 and got You currently have adobe photoshop's primary scratch and windows primary paging file on the same volume, which can result in reduced performance.  It is recommended that you set Adobe Photoshop’s primary Scratch volume to be on a different volume, preferably on a different physical drive

then when I rebooted the computer and started Photoshop I got:

Could not initialize photoshop because the scratch disks are full and it closed rendering my photoshop useless.

So I can not use it.

I removed it, rebooted and re-installed it and still the same

What do I do to make my Photoshop work?

Thanks

This topic has been closed for replies.

2 replies

T
Tom56
Participant
December 18, 2014

If you have windows 8 and you are trying to start Photoshop and you are getting this message  "could not initialize PhotoShop elements because the scratch disk are full." you may be having the same problem I did. I have a 2 terabyte hard drive. It seems PhotoShop will not work in a system that has more that 1 terabyte free disk space. What I did was create a virtual hard disk big enough to allow my C drive to have less than 1 terabyte free disk space.

To do this press the windows button and c at the same time. A search screen will come up on the right side of screen. In the search space type in “create and format hard disk partitions”. Then click actions, then click create VHD, then in the locations space find your C drive. Then in the virtual hard disk space put in the amount that will allow your C drive to have a little less than 1 terabyte disk  space. . In my case I put in .8. Then click VHDX. Then click fixed size. . Wait while the system creates the VGDX. This should not take long at all. Then click OK. You should be able to now use PhotoShop.  I hope this helps.

markerline
markerline
Inspiring
January 5, 2012

Can you give more details about your Hard Drive configuration (i.e., # of drives, size, partitions, etc)?  Also is this Windows 7 64-bit or 32-bit?  What version of Win 7?

MichaelKazlow
MichaelKazlow
Legend
January 5, 2012

Is this Photoshop 7 or Photoshop Elements 7. Two quite different programs. As a start try to remove all your temp files, wherever they be located. How much free space do you have on your hard drive.

markerline
markerline
Inspiring
January 5, 2012

MichaelKazlow,

The reason I was asking the OP about disk configuration was because I have seen it documented in this forum by Adobe Employees that Photoshop 7 does not see beyond 1 TB of disk space and thus will behave erratically if it is installed on a partition that is 1TB or larger or perhaps even approaching 1 TB depending on the way it calculates 1024KB of data.  (You know how sometimes filesizes can vary depending on which interpretation you are reading in feedback from the computer)

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