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hupili
Participant
February 28, 2015
Answered

Can not cancel month-to-month plan

  • February 28, 2015
  • 84 replies
  • 31965 views

I subscribed to a month-to-month plan of Adobe CC Illustrator. However, I can not cancel it. Following are the screenshots:

After clicking "Manage plan", I come to this page directly. There is no link to "cancel" the plan.

This topic has been closed for replies.
Correct answer Gurpreet_

Thank you for you reply,

I want to cancel both Photoshop and Illustrator.


Hi Kanok,

I have done the needful.

Your Illustrator and Photoshop orders are cancelled now.

Thanks!

84 replies

kellym10215761
Participant
October 30, 2017

I have the same problem! Anyone have any suggestions on how to cancel the month to month subscriptions??

kellym10215761
Participant
October 30, 2017

Dear Staff, I would like to cancel my a month-to-month plan of
Acrobat Pro DC subscription ,
Only  "Manage plan". There is no link to "cancel" the plan. Please kindly assist further.  Thank you so much!

nurc2699979
Participant
October 26, 2017

Hello Adobe,
Would you please cancel my m2m subscription?

Thanks

joeyl89879755
Participant
October 19, 2017

Dear Staff, I would like to cancel my a month-to-month plan of
Acrobat Pro DC subscription ,
Only  "Manage plan". There is no link to "cancel" the plan. Please kindly assist further.  Thank you!

Participant
October 18, 2017

Hey, nothing shows up on Manage Plans site.
Could you cancel my subscription? Thanks?

Fion Chow
Participant
September 12, 2017

I subscribed to a month-to-month plan of Adobe CC Illustrator. However, I can not cancel it.

[Personal info removed by Mo]

Participant
September 10, 2017

Hi,

I wanted to cancel my subscription in creative cloud (one year) plan. I tried to manage and cancel this service but the cancellation option is not available. I don't want to avail it anymore. Please do the necessary action.Thank you

Participant
August 21, 2017

I bought a month to month subscription to premiere pro a few days ago to see if it would work for me and the person

on the phone said if I didn't like it that it would be easy to cancel.  Unfortunately I am finding it very difficult to cancel......
Great software just not for me.  In the past I have purchased software that I have cancelled where it was also very very

difficult to cancel. It really makes a company look like a flim flam shyster type of company when they make it very, very

difficult to cancel an order. Even worse is when a company like adobe "tells you" on the phone that you can easily cancel

if you decide to knowing that's not the truth.  Not Good Adobe.....NOT GOOD AT ALL!!

amry19574206
Participant
August 16, 2017

Hello Staff,

Please help me cancel the auto renewal of my subscription for the photography package.

I will not be needing it for the next year and I cannot find the cancel button.

123456789sadasd
Participant
August 15, 2017

Hi can you please cancel my Ilustrator suscription please. I'm having the same problem, there's no cancel button.

seam36643698
Participant
August 14, 2017

Hi,

I would like to cancel my membership for Adobe Premium Pro (month-to-month) but i cannot find any cancel button as attached..

Thank you!