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Participant
May 1, 2021
Question

creative cloud desktop failed to updata error(1002)

  • May 1, 2021
  • 1 reply
  • 282 views

 HI ,sir can you tell me how i remove this error (1002).i am waiting your answer

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1 reply

AxelMatt
Community Expert
Community Expert
May 1, 2021

Please take a look here:

Creative Cloud desktop app failed to install (Error code:1002) (adobe.com)

Gelöst: Need help with Error Code: 1002 Please! - Adobe Support Community - 8213919

Gelöst: Creative Cloud desktop failed to update error 1002 - Adobe Support Community - 8523408

 

If this doesn't help I would suggest a complete and clean reinstallation.

Please follow the steps below:

 

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI