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Participant
April 14, 2016
Answered

"Creative Cloud desktop failed to update.(Error code: 1002) Get help

  • April 14, 2016
  • 2 replies
  • 1664 views

When I run Adobe Creative Cloud, it gets to 2% and then displays this message:  "Creative Cloud desktop failed to update(Error code:1002) Get Help."

Clicking Get Help only brings me to this generic help page:

Clicking Cancel gets me this, and if I click Quit or Install Now, the whole process starts all over again:

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Correct answer Kanikas

Hi,

Please refer the link below for help

What the?!?! Creative Cloud desktop failed to update. (Error code: 1002)

2 replies

Participating Frequently
April 15, 2016

Same thing happening to me.

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
April 14, 2016