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J
J-M-Shaw
New Participant
June 4, 2015
Answered

CS5 Master Collection compatibility with Windows 10

  • June 4, 2015
  • 8 replies
  • 86868 views

At home, I use CS5 Master Collection on a Windows 7 Professional  64bit PC. I received an offer from Microsoft to freely upgrade my system to Windows 10 Professional at the end of July. Will my CS5 Master Collection work, or have any problems in Windows 10? I understand from Microsoft no applications have to be reinstalled in this upgrade, like one would have to do if installing an OS from a disk, and they say all applications currently installed, will still be so, after the upgrade. Is there anything I need to do before this upgrade, to facilitate a smooth transition to Windows 10 Professional? I despise cloud products(subscription based software) and will not be using or upgrading to any CC products.

This topic has been closed for replies.
Correct answer Atul_Saini

John, CS 5 is now end of life and we have limited resources to offer, also it was never tested on windows 10. Kindly check the Adobe - Creative Suite 5 Master Collection : System requirements.

If you wish to upgrade to latest version you can refer: Creative Cloud pricing and membership plans | Adobe Creative Cloud

8 replies

Z
z_kenny
New Participant
June 22, 2017

Every time I search this issue I land on this thread and check to see if anyone has said anything new.  So I think it is still relevant because it's the top hit for this issue. 

I read through this thread this time last year and decided to take advantage of the free windows 10 upgrade offer, hoping that my CS5 apps would carry over through the upgrade and they did. Everything has been working fine for a year and I use multiple apps (Ps, Ai, Id, Fl, Dw) several times a day. So I will say that at least in my experience, the upgrade process works. 

Last week I was having some problems with my computer (crashes), buddy thinks it's the hard drive. I decided to do a clean install of Windows 10, planning to finally bite the bullet and subscribe to Adobe CC. When I saw that Windows 10 had a "Creators Update" I thought "I'm a creator, I'll try that!" I also thought, "Hey, maybe they even allow a CS5 install??"  So I downloaded CS5 Design Premium from the Adobe website and it successfully installed! I used Ai all that day.


Unfortunately, my hard drive issue was more persistent and I had to take the computer in for service today due to multiple crashes.

You might be thinking that CS5 was the cause of the crashes, and that MAY be the case, but the crashing was happening before the clean install of windows 10.

Anyways, I hope this helps and maybe some other people could try installing CS5 on Windows 10 again before and after the Creators Update to see what the difference might be.

cindyl61687420
cindyl61687420
New Participant
June 14, 2016

Due to family illness and life in general, my copy of CS5 and the computer to run it (with Windows 7 Pro) sat around for a few years.
When I fired up the machine it told me my copy of Win7 was not legal. That seems to be a bug of Microsofts, a bug that took several days to remedy, and part of that remedy was to install Win10 (after much constant nagging)
So now I suppose it's my bad that CS5 is having trouble installing.... fu*k.

Dave_LaRonde
Dave_LaRonde
Inspiring
January 5, 2016

I for one would not even THINK about running CS5 on Win 10.  I would get a tricked-out Win 7 machine with about 32 GB RAM and use it as a legacy machine. 

paulh46547041
paulh46547041
New Participant
January 5, 2016

And still.....Adobe CS5.5 with Win 10 works perfectly on my computer...

Already created 2 BluRay discs....

I do not use camera Raw...

The CS5.5 updates are stored on a separate disc...so always on hands if needed...

By the way...I only have official purchased software with licence keys....(ADOBE and PRODAD...for those who knows PRODAD...)

May be cheap from the internet downloaded Programms could cause problems....who knows....

I would not go back to WIN 7 my dear Mr. Dave LaRonde....., unless you have those cheap internet downloaded Programms.....

I
iou362
New Participant
February 1, 2016

Hi Paul,

I'm just curious. I'm running Windows 10 with CS5 and I notice that when I jump from Premiere App to another App like email or calendar, there is a long cursor delay when I get back to Premiere. Do you get that as well?

F
fame126
New Participant
November 4, 2015

Hi,

Just to add to the discussion, I agree with you J-M Shaw I'm not intresse in a subscription, I have paid for the products and I'am happy with them for the moment.

Anyway, I have Windows 10 pro on a MS Surface 3 pro. I wanted the computer for traveling. I have installed Lightroom 6 (download from my account at Adobe) as well as PS5.5 Extended (from original CD) all has worked well.

I have not tested it much yet but it seems to work from a clean installation.

paulh46547041
paulh46547041
New Participant
December 16, 2015

Hi,

I was also offered a free upgrade from Windows 7 64bit to Windows10...

I hesitated long time seen the different reactions and experiences...but 2 weeks ago I took the risk and installed Windows10.

Adobe CS5.5 and all related Programms such as PRODAD are working just FINE!

Not one single problem I encountered....

Also created 3 days ago a BluRay disk with Adobe CS5 - Adobe Encore CS5.1....

I also realised that my computer is a bit faster than before....

T
TWsolange
New Participant
December 20, 2015

I still didn't upgrade to Windows 10 as for the reactions above and therefore my doubt and fear that my Adobe CS5 won't work....However, the last comment gives me hope...

At a side note : I find it 'not done' from Adobe that they oblige people who consider this update to Windows 10 to subscribe to the CC version online.  Not everybody using their software has a company or enough money to pay this. I've bought Creative Suite 5 a few years ago because I like working with Photoshop, Illustrator and Indesign (Dreamweaver and Fireworks sometimes). I make things for my friends, family and all for free...There's one guy who asks a flyer or a folder each year which I charge...Maybe I earn 300 euro per year with that...If I have to pay 60 euro  per month for the CC version, It will cost me a lot more and I can't afford that. I hoped with my bought CS5 version to continue many many years without investing again a lot of money. If one day my CS5 isn't compatible anymore, it will stop for me...which I will regret...It's not because I'm not a pro that I don't like working with their software.

Adobe counts on professionals and companies but excludes this way a lot of people. Really a shame ! I hope they will come up with physical versions again which can be bought or upgraded without being stuck with the monthly fees...

Greetz from Bollendorf, Germany
Solange

    J
    J-M-ShawAuthor
    New Participant
    October 13, 2015

    For those of you wondering how my Windows 10 Pro upgrade went from WIndows 7 Pro, and my installed CS5 Master Collection. Everything went smoothly. I can open all of my programs in CS5 Master Collection, with no problems in Windows 10 pro, and they all work! That being said, doing a clean install from disk probably may not go so well, based on the comments I see below. However, my upgrade, left everything installed as it was in Windows 7 pro, and I think this was the key to having my CS5 Master collection work with no problems in Windows 10 Pro.

      tessp16302015
      tessp16302015
      New Participant
      April 10, 2017

      i have windows 10, adobe cs5. so there is a way to install on windows 10?

      X
      xambl
      New Participant
      August 12, 2015

      I just upgraded my i7 laptop to Win 10 from Win 7 Home Premium

      I have Production Premium CS5 installed as well as a few of the CC products.

      My primary applications are Premiere, and PhotoShop

      After upgrading the OS Premiere Pro CS5.5 did not work.

      Previews of MP4 files had black windows with sound.

      I updated my Nvidia drivers and the video content in previews came back BUT when I try to exit the program it hangs.

      Premiere Pro CC2014 works fine so far.

      PhotoShop CS5 also apparently works. At least the part I need to work does ...

      Now I'm trying to figure out if I should go back to Win 7 with my 4 year old laptop or stay with Win 10. (I cloned my drive before I did the Win 10 upgrade)

      I paid for Production Premium CS5.

      Heck with the version upgrades over the years I've paid more to Adobe than any other software company.

      And now I pay every month for a CC subscription (that really burns my mostly fixed income, almost retired, butt).

      But CS5.5 is iffy when it comes to compatibility ... caveat emptor.

      E
      EKG
      New Participant
      August 8, 2015

      I haven't tried installing all of the products in my CS5 web suite yet, but after running into trouble with errors, and seeing this thread, I tried using 'troubleshoot compatability' (right click on the setup.exe file) before running it.  I was able to install Fireworks without any troubles.  Worth a try!

      EDIT:  I have re-tried my original attempt.  Still not all, but it worked for dreamweaver, photoshop, illustrator and fireworks.  All I wanted for now.  I expect it will install others if i wanted it to.  Also, at the end of running the compatibility tool, Windows will offer to save your settings for next time.  This worked for me too.

      Also I'm using Windows 10 pro.  After upgrading from 7 I did a clean install of everything.  Nothing special on my system yet.

      Good luck!

      J
      joan_tinar
      Participating Frequently
      February 15, 2016

      does Acrobat work...using CS5 Version and that is what i am most worried about not working on Windows 10?

      Atul_Saini
      Community Manager
      Atul_SainiCommunity ManagerCorrect answer
      Community Manager
      June 4, 2015

      John, CS 5 is now end of life and we have limited resources to offer, also it was never tested on windows 10. Kindly check the Adobe - Creative Suite 5 Master Collection : System requirements.

      If you wish to upgrade to latest version you can refer: Creative Cloud pricing and membership plans | Adobe Creative Cloud

      J
      J-M-ShawAuthor
      New Participant
      June 4, 2015

      What I hoping, as an answer from Adobe, was what I would need to do in order to ensure it was still registered and activated in Windows 10, once the upgrade to the new operating system happened. I know others were able to use CS5/CS5.5/CS6  in Windows 8.1, (Windows 8.1 compatibility FAQs | CC, CS6, Acrobat) so your answer is not sufficient for me. Microsoft themselves do not see issue with it either when using their compatibility check. I surmise others will not like your answer either, and you will have a number of users asking you the same question, not only for CS5 but CS5.5 and CS6. Many remained with the CS products over the CC products, because they preferred a perpetual license (one time cost), with no need for the cloud. As I said, I despise your subscription based products/model and would never use/upgrade to them! So maybe someone else, who has tried the Windows 10 builds and has CS products installed, could chime in, if their CS products still functioned and were activated in Windows 10, versus trying to push your cloud-based products on me? It was said on your site (FAQ | Adobe Creative Suite) that CS6 would be offered indefinitely so you must have tested CS6 with Windows 10? Do I have to upgrade to CS6 or can I stay at CS5? You provided upgrades to CS5-CS6 for Windows 8.1, which is why I figured you would do the same for Windows 10!

      Windows Compatibility Center lists CS5 Master Collection as Compatible, to Windows 10 Technical Preview. Do I have to deactivate my CS5 Master Collection before my Windows 7 Pro upgrades, and then reactivate after my Windows has upgraded to Windows 10 pro?

        C
        Cr8iveSwt
        New Participant
        July 26, 2015

        Hi there,

        I just attempted to install CS5 Design Standard into Windows 10 build 10240, which I believe is the final release coming out next week.

        It failed to install, throwing up an error very quickly. That means it's the installer. But if the installer fails, then the Applications might too.

        At the moment until it is fully released, I don't think I can test by upgrading. Maybe then I will try to update from Windows 7 to 10 and see if the applications work. But even if they do, I would be in trouble if I ever needed to reinstall. Drive imaging is one way round that, but it is far from elegant.

        Like you, I find Adobe's licensing pretty outrageous, and they haven't exactly covered themselves in glory with me in a number of other respects. This is the second CS suite I have bought outright, and I have no intention of starting an extortionate subscription. So I will probably maintain a Windows 7 virtual machine on my Mac for CS5 and MS Office. Even though Office 2016 for Mac has been updated, (Office 365 is around one fifth of the cost of CC) almost with feature parity, it's pretty but unusable with no autosave and no way to get to the Mac file system by key command. Incredible.

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