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E
enzak32911188
Participant
November 12, 2018
Question

CS5 on MAC keeps crashing. Support said they would help and didn't.

  • November 12, 2018
  • 1 reply
  • 136 views

I have tried.

Going and updating my CS5 with error messages.

Then talking to chat.

They told me to redownload and they would also change my password.

I DL it.

I go to install it and I get that it can't open and locate the .dmg file.

I have read forums, I have looked for help and can't find it. I was told there is nobody to call and get help that I would have to click in the forums.

    This topic has been closed for replies.

    1 reply

    T
    Test Screen Name
    Legend
    November 12, 2018

    Support finished years ago so Adobe won't help. We might be able to help, so long as you aren't trying to install on a new Mac or recent Mac OS. What system do you have, and what is your EXACT message?

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