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USSupernet
Participant
April 5, 2022
Answered

Daily Creative Cloud Updates Slow My PC to a crawl

  • April 5, 2022
  • 2 replies
  • 2440 views

I am so aggravated.   I spend all day, 12-14 hours a day, sometimes 7 days per week, working on my computer.   It seems that about daily, a Creative Cloud update - that I have not asked for  - runs in the background randomly.  It brings my PC to a screeching halt for about three minutes.   I can no longer continue work, until the Creative Cloud pop-up arrives and tells me that the update that I have not asked for or chosen to run has cocmpleted.  Then, everything is back to normal.  It is a routine nuissance interruption that is unacceptable.   If this must happen, why can't it happen during the middle of the night when my PC may be on, but while I am not working?   Why can't I schedule these nuissance updates to run at times of my own choosing?  Why can't I be prompted first with a message like, "Hello, we would like to completely prevent you from getting any work done for about three minutes, is now a good time?"

 

This has gone on for months.  I have read in other threads that these is some sort of core process that should not be disabled.  Fine.  Can we have some control over when it occurs?  I am getting ready to start shopping for alternative products.  I pay a lot of money every month for the Adobe software suite.  It should allow me to work, not stop me every day.

This topic has been closed for replies.
Correct answer Peru Bob

You can turn off auto updates in the Creative Cloud app.

2 replies

M
Mike&HisCat
Participating Frequently
March 29, 2023

Do we know why it affects our computers in such an aggressive way. I also have my computer set to auto-update and it's very easy to tell when an update is occurring as my computer grinds to a halt. Simple tasks like moving the mouse, typing, opening or closing an app, go to a snails pace. Surely a software update shouldn't make my computer inoperable. It turns my i9 3.7GHz, RTX3070, 128GB RAM into a Vic 20!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 29, 2023

    you can check your task manager to get more info about what process is consuming your computer resources, but why there are so few users with this problem while the rest of us do not see this, won't be completely answered there.

      R
      robd60639713
      Participant
      June 26, 2024

      I am not 100% certain that is a true statement. I think everyone is seeing this, but it's not being reported because either the updates are happening off-hours from the primary user's schedule, or the updates are small. 

       

      When you turn off auto-update and then sometime later do an "update all" you will notice it. What's bizarre is that the task manager does not show a lot of CPU, memory or network usage while the update is happening... but it's definitely there. I have a fast (gaming) machine, and it's 100% noticable....to the point where the mouse sometimes doesn't respond.

        Peru Bob
        Community Expert
        Peru BobCommunity ExpertCorrect answer
        Community Expert
        April 5, 2022

        You can turn off auto updates in the Creative Cloud app.

        U
        USSupernetAuthor
        Participant
        April 6, 2022

        Good God, is that all that needs to be done?   I've just tried it.   I'll let you know if that solves the problem.   Thanks for the suggestion.

        U
        USSupernetAuthor
        Participant
        April 13, 2022

        I have not seen the issue since disabling the auto-updates.   It does seem, however, that Adobe should come up with something so that we can schedule these to not be a nuissance.

         

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