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Participant
January 19, 2022
Question

Error 507 after updating all Adobe Apps on Creatove cloud

  • January 19, 2022
  • 2 replies
  • 262 views

Hi there, 

since months after my updates to all the adobe programs i get every time the error code 507. 

I have reinstalled adobe creative cloud several times but nothing have changed. 

can you support me in this case ?

 

thanks and regards

 

juerg

    This topic has been closed for replies.

    2 replies

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    January 19, 2022

    Nausimages, Error 507 occurs because the operating system is attempting to ask for a storage volume that is no longer available.  If you are using Windows, then please make sure that any mapped or referenced drives are connected and available.  For more information see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error507.

    Ged_Traynor
    Community Expert
    Community Expert
    January 19, 2022

    Moving thread to the Creative Cloud Services forum from Using the Community