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ohVel
Participant
May 27, 2022
質問

Error Code 717

  • May 27, 2022
  • 返信数 3.
  • 6632 ビュー

Trying to install Photoshop 2022 on Windows 10 21H2.

Error message says "The installer you downloaded won't work on your computer. Choose 'OK' to download the installer that matches your Windows. Error Code: 717"
Pressing OK directs you to install the exact same installer. It's an endless loop.

The Creative Cloud installer does the same thing.

The desktop meets/heavily exceeds all System Requirements.

このトピックへの返信は締め切られました。

返信数 3

Participant
June 28, 2023

Привіт! Ви розібрались з цією помилкою? Бо маю таку ж проблему...

gupta shivangi
Legend
June 29, 2023

Hi there,

Could you check if there are any Windows updates pending on your computer? Also, please check if your system meets the requirements for Adobe applications: Adobe Creative Cloud system requirements

Let us know if it helps.

Regards,

Shivangi

Participant
June 29, 2023

Привіт! У мого Windows обновлень ніяких немає. Та все відповідає вимогам - навіть більше ніж треба. Але помилка 717 все одно. Не можу нічого скачати з Вашого сайту. 

kglad
Community Expert
Community Expert
May 27, 2022

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if that fails, what ms browsers are installed on your computer?

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

ohVel
ohVel作成者
Participant
May 27, 2022

In alternative downloads for my Windows cant download file - i see "Not found"

kglad
Community Expert
Community Expert
May 28, 2022

what country are you in?

Ged_Traynor
Community Expert
Community Expert
May 27, 2022

Moving thread to the Download & Install forum from Photoshop ecosystem