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Participant
February 1, 2023
Question

help!

  • February 1, 2023
  • 2 replies
  • 681 views

My licensed Adobe Creative Suite 6 (teacher edition software) will not install! After giving my production code a new pop up  window keeps asking me to get connected with internet, but the connection with the world wide web is already there. Renewing the try has no effect and try to make a connection on a later date (within 7 days validating the software) get me nowhere.

Validating within seven days is essential for not validating will make the software unusable.

So...WHAT TO DO? WHO TO CONTACT?

Greetings Hilbert Kamphuisen

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
February 1, 2023

adobe doesn't support cs6, so contacting them is a ladt resort.

 

what's your os?

 

your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

Ged_Traynor
Community Expert
Community Expert
February 1, 2023

Moved to the Download & Install forum from Photoshop ecosystem