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Participant
October 12, 2016
Answered

Impossible to launch Creative Cloud

  • October 12, 2016
  • 1 reply
  • 258 views

I just want to install InDesign and apparently we have to do it via Creative Cloud now but this thing doesn't work at all.

I have this loading screen for an infinite time.

The installer is really badly done, it doens't even ask you in which disk you want to install the program, and once I quit the window to relaunch it doesn't work !

you still have these things running on background but I can't access anything...

Please bring back older version or make it work, thanks Adobe!

This topic has been closed for replies.
Correct answer Ned Murphy

App doesn't open | Progress wheel spins continually

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
October 12, 2016
Participant
October 12, 2016

I don't even have the menu bar... And I've tried all the solutions already :/

Rajashree Bhattacharya
Community Manager
Community Manager
October 22, 2016

Hi Hyunsen,

Are you still facing the error? If yes, then it will be best to contact support via Contact Customer Care

Regards

Rajashree