Installing CS4 and CS5 on to Windows 10 professional

Forum|Forum|4 years ago
October 22, 2021
3 replies
291 views

I have a valid copy of CS4 and an upgraded version of CS5. Both were running on my Windows 10 home laptop however when I upgraded to Windows 10 professional CS5 was deleted.

The problem is that I must install CS4 before I can use my upgrade disk to install CS5.

When I tried to install CS4 from my disk I got an error message "code 2".

When I attempted to dowload CS5 from my account I got a message "The file archive part of CS5 is missing ----Please download all of the parts"

What is the problem and how do I fix it?

How to

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Peru Bob

Community Expert

The problem is that I must install CS4 before I can use my upgrade disk to install CS5.

By @South Essex

That is not true.

You can use the disc and it will ask you for the serial number of CS4 that you are upgrading from.

Govardhan.V

Participating Frequently

Are there 2 files in the download page .exe and .7z?

or when you download archive file , did you extracted and ran the installer?

Whats is the Windows 10 version number? ( winver- type the command in command prompt)

Ged_Traynor

Community Expert

Moving thread to the Download & Install forum from Using the Community

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