Participant

Question

Limit installation of Adobe s/w to ONE USER on a multi-user machine

Forum|Forum|6 years ago
July 30, 2019
3 replies
5001 views

I have a Windows 10 machine at home with three user accounts. Only one of them (mine), is for someone with an Adobe Creative Cloud subscription. The other two users, however, keep getting a Creative Cloud login popup and other messages related to my subscription. How can I modify (or reinstall) in such a manner that the paid Adobe software (InDesign, Acrobat Pro, Creative Cloud admin app, etc.) is ONLY on my user account? The other accounts should only have the common, free Acrobat Reader. I can't leave my account logged in to share with everyone because it would restrict my usage on my laptop.

This topic has been closed for replies.

L

Lumigraphics

Legend

This is a Windows issue, in a business setting it can be fixed via Group Policy settings. I'm not sure how that works on Windows 10 Home (which doesn't support Active Directory) or if Parental Controls can be used to restrict software.

Local Group Policy might also be able to limit software use.

https://www.digitalcitizen.life/simple-questions-what-local-group-policy-editor-how-use-it/

https://news.microsoft.com/en-in/features/windows-10-parental-controls-feature/

B

Bill27940026w2un

Participant

This is not a Windows issue, this is an Adobe installer issue. The Adobe installer is not providing the option to choose whether or not to install the software for "just me" or for "all users of this computer." At the very least, be installer should have a command line switch to provide this option, but it does not. That's a software limitation, not a Windows limitation.

kglad

Community Expert

@Bill27940026w2un

what happens if win user A installs the adobe cc app and signs in with their adobe id, and then win user B signs into that win computer?

is win use B able to use the adobe apps without seeing an adobe cc sign-in prompt?

starscreamx

Inspiring

I have the exact same problem.
Other users have acrobat error popups when using pdfs.
Has a solution been found?
Thank you.

T

Test Screen Name

Legend

Not sure what the problem is. The users should have an Adobe ID and sign in. Not sign out. This does not give access to Creative Cloud products licensed to a different user.

L

Lumigraphics

Legend

I believe that some of the many support processes launch regardless of a user being signed in.

Jeffrey_A_Wright

Community Manager

3Damz 3D, what type of user accounts are the other two Windows 10 accounts set for? Are the other User accounts attempting to launch any other Creative Cloud software, or are they only opening Acrobat DC when they try to view PDFs?

=amz=Author

Participant

Standard Windows Users (non-admin). Neither of the two accounts is attempting to launch any Creative Cloud software. The Creative Cloud admin app keeps popping up on its own, asking them to sign in. They also get those Clippy-like popups suggesting they use Adobe cloud services, which they do not want to use. The only software they should have is Adobe READER DC, but neither was trying to access it at the time.

Jeffrey_A_Wright

Community Manager

Thanks for the update, 3Damz 3D. I have not observed this behavior before. I would recommend you contact our support team at Contact Customer Care for direct assistance.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded