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Mattrman
Participating Frequently
May 7, 2013
Question

[Locked] No perpetual licenses are you serious?

  • May 7, 2013
  • 109 replies
  • 962943 views

I just head that Adobe was planning to abandon its perpetual license in favor of an on line only rental program. At first I thought that this must be a joke. I have been using adobe products for 18 years. Primarily Photoshop, Illustrator and Indesign. I am currently an owner of CS 6 Master collection and obviously do upgrade my products and have consistently done so over the years. I am not connected to the internet full time and in fact my work computer is never directly connected to the internet. So how does this work? Is adobe now forcing me to connect to the internet - it seems that this is the case.

In regards to upgrade cycles, I dont want to rent my software and be tied to a rental agreement. I want to upgrade when I choose, not rent my software like some kind of loaner program!

I want to purchase the software then not worry about it. For instance when I travel, I dont want to be bogged down with downloads and upgrades chewing up my bandwidth. I have traveled to many places where internet access is very limited. Downloading from a wireless card in China is painful, I dont want to be bogged down with no software or large megabyte downloads costing me a fortune on the other side of the planet.

Adobe I know that I am just one person and you will probably not listen to me but did someone ask? No one asked me about this. How simple could this be - I want to buy the software then use it when I want where I want, is this too much to ask?

Please let me continue to use this software in the way that I have used it for so long. If others wish to have the creative cloud then great! More power to them, don't alienate your other users. Please provide both alternatives.

Best regards - Matt

109 replies

Participant
June 7, 2017

Try this for an blatant bit of "lets get all lifelong purchasers of CS6 illustrator into the cloud or of the adobe platform"

I wonder why adobe has JUST forced me onto subscription. I brought a lifetime hard copy of Illustrator CS6 8 years ago andi it worked fine until yesterday.

Yesterday adobe throught it would be better for there bank balance if they deleted my serial numbers and made it revert back to trail by deleting my lifetime serial number from the software.

Adobe then say that resellers can sell me a serial number which they can't its not true

I find it incredible that Adobe reverts my lifetime package to trail and then refuses to sorting the issue to force me to take there very very very expensive cloud subscription.

Here's some facts. I brought this Cs6 software for £750. Its no more complicated that Blender (free), Apples Logic pro (lifetime) for £199.99 I can live with that is a great bot of software. But illustrator today is £250 a year, that £750 after 3 years. that means after 3 years I would have brought the value of the software as a hard copy. After 12 years I would have spent £3000 and after 18 years thats £4500 for this piece of software.

Does anyone think that £4500 is a good price for this piece of software. Then we get on to value of upgrades. I use CS6 because its a great bit of software. Comparing it to the latest version. I find not real difference. I have designed with Illustrator for many many years and see no reason to upgrade. I know many many people think the same there are obvioulsy those in the minority that benefit from the latest version but a majority don't.

So why am I being forced to delete my excellent CS6 software to take the lates version at such an exhorbatant prices. No peice of software is worth £5000 in this type of software.

We are just talking about illustrator we have not even included all the other bits of software like inDesign and photoshop.

Wahst worse given adobe raid oand destruction of me serial number. I know its adobe because the raid has now linked my cs6 software and request me to upgrade to the cloud and the cloud subscription service. The adobe website is demanding cloud subscription and that makes me seriously annoyed.

How dare adobe do something as blatantly arrogant as this. deleteing a viable life long version of CS6 and demanding I pay extortionate fees on subscription. Thats theft fraud and serious abuse of postion. and there's absolutel nothing I can do about it.

There actions have affected our business, my sons study and a whole lot more.

Anyone have any suggestion why adobe os so money grabbing that they would con a legitimate purchase so they could make more money.

Any one else have experience of this type of action by adobe.

Inspiring
June 8, 2017

I'm shocked Ciaran, but not surprised.

Literally every single thing Adobe has said about supporting perpetual licenses has been dropped. They said that they would look at other options. Nope. They said that they would make sure perpetual licenses would be available. Nope.

I no longer have any faith in anything Adobe says and I consider them to be a company with criminal policies. I consider ransomware to be criminal. As I said before, they may have lawyers that have adjusted the wording to cover their butts, but the concept of ransomware is illegal in most countries. At least the WCry guys only ask for your payment once. Adobe continues to ransom your own work back to you every month or every year.

And it is totally unfounded. Adobe is the only major company I can think of that has switched to subscription/ransomware in a way that excludes perpetual licenses entirely. This is what takes them into the realm of criminal. Subscriptions services are not inherently criminal or ransomware. Having no choice and losing access to your files *IS* ransomware.

Examples above include Corel, but you don't have to look too far to find other companies that have subcription services with perpetual licensing options.

When you purchased your license for CS6, you made a contract. If Adobe chooses to discard that, they are in breach of contract.

I would suggest to Adobe that if they wish to discontinue that service, they could offer to cancel it *and refund the purchase price*. I don't think it is legal or ethical to simply cancel a perpetual license outright. However, I'd bet cold hard cash that Adobe has defenses in place that make it highly impractical to actually deal with this through legal channels. This kind of behavior strengthens my resolve to encourage no company or individual to ever give a red cent over to Adobe ever again (or until they reverse these inappropriate policies).

My own laptop is Win10 and I run Production Premium CS6 on it. I am worried that my licenses might also be cancelled. It was very difficult for me as a student to scrape together the cash to purchase Adobe licenses, so while that's no longer a large amount of money for me, it's still enough that I wouldn't let it go willingly.

My recommendation would be to ask to have your request escalated to a higher level of staff. It's likely that the lower level people can't do anything anyways. Get them to do their homework. Do not allow them to pass off their company's poor customer service as a make-work project for you. If they ignore you, call Adobe in other countries. Don't sit down and take it.

And above all, not one single penny more!

I have helped over 500 Adobe users to avoid getting into CC subscription services and I have failed twice over the past 4-5 years.

Yes, they lost out on my license, but they lost a lot more too.

They knew it would happen. The memo from Adobe to its shareholders was that when CC was released, they expected enough people to see through its financial drawbacks that they expected to go into loss. They offset that by increasing the cost of the CC service and adding in tricky ways of increasing the cost (my sister pays something ridiculous like 800 CAD/yr for her license, fortunately reimbursed by the company she works for - although since she just gave birth and has dropped down to a very sparse work schedule, I don't know how long that will last).

I think it's both amusing and telling that I have a post above that was moderated twice to allow and twice to hide (currently hidden) because I talked through what it would look like if Adobe's policies were applied back to Adobe and their staff. Adobe felt that this was inappropriate content. I guess that proves my point though. If it's inappropriate for people to do to Adobe staff such that it needs to be hidden from discussion, it's inappropriate for Adobe to do to its customers.

I doubt I'd have had my comment hidden if I suggested that what people should do is allow <Adobe staff member> to purchase a car, then continue ownership of that car as long as they had the title for that car.

I am only censored when I suggest that people should apply Adobe purchasing policies to <Adobe staff member> when they purchase a car.

Amazing.

Participant
March 27, 2017

I bought Lightroom 5 about 4 years ago and love it! That is, I loved it when I could run it on the machine I had. I had a machine failure and my cloud backup copy of install program will not run on my new Windows 10 machine!

I am a serious amateur photographer. The only Adobe cc product I envision ever using is Lightroom. Had I been forced to use this subscription service from the beginning, I probably never would have. I paid about $150 for the program in 2013. By now, even at the lowest price point, I would have paid about $480, and counting. The only ones that make out on this deal are Adobe - like a bandit!

I am actively looking for an alternative to Lightroom that uses the payment model I want.

John T Smith
Community Expert
Community Expert
June 7, 2017

1st, you MIGHT be able to install L5 on Win10

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

-or more on permissions https://forums.adobe.com/thread/2293598

2nd, you MAY buy a serial number Lightroom 6

Download and install Lightroom 6 (Single App license)

Participant
June 7, 2017

Hello

Thanks for your reply but I use macs not windows

should have mentioned it.

Ciaran Rose

MAKING BEING ACTIVE MORE SOCIAL

(Personal/Business information not allowed in the forums--Moderator)

Participating Frequently
November 12, 2016

jonf50585586

I totally get where you're coming from, I was hesitant at first myself.  My Adobe experience started well before even CS, when Macs were beige boxes, so I can relate. 

That being said, I just find it ironic because this is the same community that will equally bash Apple for "abandoning professionals".  I remember when FCPX and Logic Pro X were first announced and released, the interwebs exploded into chaos. The professional market is coming to an end, they're catering to cell phone users, etc.  Same with the new Mac Pros a couple years back, now again with the new laptops.  But when Adobe makes a move catered to pros that turns the software from incremental updates every couple years to a system that has continual automatic updates, better integration between apps, better collaboration features for working with a team, with the assets I choose to put in the cloud available to me anywhere in the event of HD failure, and not least of all the solid experience of working with something that just works and I'm used to....all for what amounts to one of my lowest monthly bills, personal or professional, that I'm going to write off anyway...its still an issue.  Seems like a good deal to me.

It seems like the main sticking point is peoples' perception of ownership.  Perpetual licensing doesn't make you immune to a company messing with you.  They could at any point say CS7 is coming out and it's going to cost $1200 and people would be outraged and complain and threaten a boycott and moving to other software.  And then they would pay it.  You're still tied into their system, its no different.  As for the Verizon/Comcast comparison I can go into how you don't really own that either, since you're probably paying a fee per box like me, along with an assortment of other hidden fees and taxes that can't be explained.  But I don't have to because just by gut feeling alone I can say I've been FAR more messed with and burned by Verizon/Comcast than by Adobe or frankly any other company I can think of and its not even close, lol...maybe I'm alone in this.

Don't get me wrong, I don't think CC is perfect.  They could DEFINITELY have more flexibility with the pricing if you don't need the whole package.  The photographer bundle of PS and LR for $10 is cool as far as I'm concerned. Then maybe a sliding scale to where if you buy a single app lic. for $20...you can add another for $10...and then any additional app for $5.  That might work, I don't know...ADOBE IF YOU'RE READING, GET ON THIS.

As for the person calling me selfish for voicing an opinion, you're taking this a bit personal.  I'm not speaking with anyone's money and I'm not rich by stretch of the imagination so I'm definitely not being disrespectful of people with financial problems.  Nobody is forcing you to buy into it, there are other quality alternatives that cost less...even free ones.  Even with perpetual licensing you're talking about CS, the industry standard, premier software package that costs hundreds of dollars to begin with.  If i had financial problems, I wouldn't be investing that kind of money into software anyway.  I'd start with what I could afford until I could upgrade to what I really want, like everything else in life.  If that makes me disrespectful and selfish in your world, so be it...enjoy.

A company changed their business model, life will continue.

jonf50585586
Inspiring
November 12, 2016

Hi OldeSoulPhoto,

thank you for having a decent conversation.

Participating Frequently
November 12, 2016

Hey jonf,

No thanks necessary man, not enough of it in the world today. 

Have a good one.

Participating Frequently
November 11, 2016

Well 3 years into CC and Adobe hasn't crashed and burned as many predicted.

I can't believe people are still complaining about this.  The whole suite of products is $50 a month. I'm sure the majority of you are paying 3 to 4 times that to Comcast or Verizon each month for the privilege of being lured onto your couch to sit in a stupor, but $50 per month for a collection of time-proven, professional products that actually MAKE you money, and its hellfire and brimstone.

Chalk it up as a cost of doing business, account for it in your pricing and financial planning...its not the end of the world.  If you're not clearing a $50 profit per month from the work you do then a subscription service isn't your problem, I don't care how "freelance" you are.

jonf50585586
Inspiring
November 11, 2016

Hi Olde Soul Photo.

I agree with you that $50 isn't much for most professionals. Here's the deal:

Internet is pretty much internet, no matter if I pay Verizon or Comcast. If Comcast gets crazy expensive, I can switch to... well, not Verizon, I mean really,... but you know where I'm going with this right? Adobe After Effects is not easily replaceable. I am not complaining about Adobe's product being better for me than another company's product. I am just fully aware that, now and in future, Adobe can mess with me in ways that Verizon can't.

What many old school users dislike, is that this used to be a product one could own. Only through technical advancements (everyone has Comcast or Verizon... ) has it become feasible to now take users money on a monthly basis. In the long run, most of us pay more than with a "perpetual license model", or as I call it, because I like fancy words, a purchase.

Just sayin.

Participating Frequently
November 12, 2016

I totally get where you're coming from, I was hesitant at first myself.  My Adobe experience started well before even CS, when Macs were beige boxes, so I can relate.

That being said, I just find it ironic because this is the same community that will equally bash Apple for "abandoning professionals".  I remember when FCPX and Logic Pro X were first announced and released, the interwebs exploded into chaos. The professional market is coming to an end, they're catering to cell phone users, etc.  Same with the new Mac Pros a couple years back, now again with the new laptops.  But when Adobe makes a move catered to pros that turns the software from incremental updates every couple years to a system that has continual automatic updates, better integration between apps, better collaboration features for working with a team, with the assets I choose to put in the cloud available to me anywhere in the event of HD failure, and not least of all the solid experience of working with something that just works and I'm used to....all for what amounts to one of my lowest monthly bills, personal or professional, that I'm going to write off anyway...its still an issue.  Seems like a good deal to me.

It seems like the main sticking point is peoples' perception of ownership.  Perpetual licensing doesn't make you immune to a company messing with you.  They could at any point say CS7 is coming out and it's going to cost $1200 and people would be outraged and complain and threaten a boycott and moving to other software.  And then they would pay it.  You're still tied into their system, its no different.  As for the Verizon/Comcast comparison I can go into how you don't really own that either, since you're probably paying a fee per box like me, along with an assortment of other hidden fees and taxes that can't be explained.  But I don't have to because just by gut feeling alone I can say I've been FAR more messed with and burned by Verizon/Comcast than by Adobe or frankly any other company I can think of and its not even close, lol...maybe I'm alone in this.

Don't get me wrong, I don't think CC is perfect.  They could DEFINITELY have more flexibility with the pricing if you don't need the whole package.  The photographer bundle of PS and LR for $10 is cool as far as I'm concerned. Then maybe a sliding scale to where if you buy a single app lic. for $20...you can add another for $10...and then any additional app for $5.  That might work, I don't know...ADOBE IF YOU'RE READING, GET ON THIS.

As for the person calling me selfish for voicing an opinion, you're taking this a bit personal.  I'm not speaking with anyone's money and I'm not rich by stretch of the imagination so I'm definitely not being disrespectful of people with financial problems.  Nobody is forcing you to buy into it, there are other quality alternatives that cost less...even free ones.  Even with perpetual licensing you're talking about CS, the industry standard, premier software package that costs hundreds of dollars to begin with.  If i had financial problems, I wouldn't be investing that kind of money into software anyway.  I'd start with what I could afford until I could upgrade to what I really want, like everything else in life.  If that makes me disrespectful and selfish in your world, so be it...enjoy.

A company changed their business model, life will continue.

Participant
November 7, 2016

I used to upgrade to each new version of Audition that came out. I haven't upgraded since Audition CS6, which I think was released in 2012, because of the requirement for a subscription for everything that followed. Adobe has lost out on 4+ years of revenue from me. They must have some level of success though, to be continuing with this strategy.

In the meantime I've found that Izotope RX5 is a nice alternative that has taken over much of what I did with Audition. My money will go in their direction, as well as to others that continue to innovate their products without requiring them to be rented.

I find it funny they offer the purchase of Adobe stock on the website. I would only purchase that if I could afford a sufficient quantity to attain a voting majority. Then I would proceed to oust their upper management and board of directors.. In the meantime, I wish them the best of luck. I like Adobe's products, but won't sign up for this payment policy.

Szalam
Community Expert
Community Expert
November 8, 2016

Bobaudio wrote:

I find it funny they offer the purchase of Adobe stock on the website. I would only purchase that if I could afford a sufficient quantity to attain a voting majority. Then I would proceed to oust their upper management and board of directors.

They're offering stock images, video, and 3d models. Not the kind of stock one would find on the Stock Exchange.

Participant
November 8, 2016

Thanks, my misunderstanding in that case. Regardless, I still question the wisdom of the rental-only policy.

Participant
August 15, 2016

Non Perpetual license means Adobe will shutdown at some time in the FUTURE mark my words ... 

This is a sad move by adobe...

But let me explain why Adobe will shut down in the future with this plan.

1rst people that dont like this license including myself will go to alternatives or will develop their own tools.  Having said that the market will be flood with alternative software that are cheaper to this and people will use this....

For example Microsoft is doing the same plan on their Office software this will lead to a disaster for Microsoft ofc people wont use Microsoft office the more restrictions you apply to humanity the more those companies will go to their doom...

Software rent is not something new it has been tried in the past and people dont like it.  People like to buy a one time license perpetual and thats it when the need an upgrade they will do an upgrade...  That means that a company has nothing new to add and asks people to pay for something that will not change or provide something better than the older versions. 

Why is this happening ? Because most of adobe software was not developed by adobe but it was bought by adobe...

What that means ? that adobe can not provide enhancement to that software thus they try to make as much money possible by not selling it until it dies. This is how i see it.   Non Perpetual license is a terrible terrible thing and adobe will see that in the future when people on the first chance they will move to the new and abandon adobe... Then i will be on my GLORY because what i said here will become TRUE and you will all have your proof about the man of wisdom. 

Participant
July 14, 2016

I want to start off by saying I love using Adobe Software! But my small arts high school paid $8,500 for a 250 seat perpetual site license for Adobe CS5.5, we used it for three years, and 45 students earned their Adobe Associate Certification, and as a result most are studying digital art in college, or working in the fields of graphic design and photography. Now, Adobe wants $11,800 every year for 60 seats, so over three years, it'll costs more than our iMac computer lab! I don't know what to do! Adobe made a very short-sighted decision to raise the price so high that the education subscription model is no longer affordable. If this pricing behavior continues, soon only the wealthy school kids will be able to afford up-to-date software, and the digital art, film-making, design, and photography careers will be further out of reach for students at small schools, it will not be level playing field for our kids. This is a very disheartening decision Adobe has made! HELP! ADOBE, PLEASE LOWER YOUR EDUCATION PRICE!

Participant
June 3, 2016

well as a professional Motion Designer I managed until now to stick to my AE CS6 version ... not easy!

now the time has come that I need to upgrade and "rent" it.

the only thing that made me refuse switching to the CC version was (and still is) that I will not be able to access my own work after I'll stop paying (and there are for so many reasons to do so).

are there any plans from Adobe's side to offer a solution to give access to your own work that you created in countless hours when the CC subscription will end?

accessible but not editable would already do for me.

Inspiring
June 4, 2016

It is verifiable by a google search that Adobe has stated that they intended to address this even as early as 2013.

Aaaaaaand they have absolutely not done so. Of course they would not. A kidnapper would not ask for a ransom for a child, then say that the child would be allowed out on weekends and could visit the family's home.

It is contrary to the policy of ransomware. Which is why intelligent people everywhere recognize that CC is ransomware. Professionals who enter into this contract lose control over their own work. This is unacceptable on every level. I consider this to be illegal, although I'm sure there are some Adobe paid lawyers that have made sure it sort of technically isn't.

But it means that I no longer have any qualms about people who have turned instead to pirating. Adobe used rampant piracy to establish their brand at the top of the ladder and become an industry standard, but creating easy, predictable cracking methods that were not closed from early versions right until today. This worked because as students and young people grew older and matured, both emotionally and professionally, they grew into a desire to purchase software legitimately and give back to the company that enabled their livelihood. It was a very good grand plan for the long term taking advantage of the unavoidable nature of software piracy and turning it into a scheme that put butter on their bread and food on their plates.

Now they are trying to screw those people over and enforce draconian, improper and possibly flat out illegal policies such as ransomware (which is not really any different from Cryptolocker or some other big bad in our real world) and for some reason, they think that will not drive a mass exodus straight back to pirating their software. Their soft-peddle is that they "will address this issue in the future", but in the past 3 years have made no visible attempt to do so.

How do they expect a working professional/freelancer to find new work if they cannot access their work files?
Why do they even think that it's acceptable to limit *anyone*'s access to their own work in the first place?

These are not answers that they want their shareholders to think about. I have voted with my wallet, but my vote is insignificant. But I will remain voting that way until they wise up. I am still willing to continue to pay for upgrades on my own license, but I will never pay a red cent under terms of ransomware.

If someone kidnapped my child, they could expect some serious resistance from me and I would not behave at all nicely, especially if my child were to be secured, I would react with extreme prejudice. True, this is only trying to kidnap my work, so I wouldn't need to kill anyone as I would probably do if my child were at stake. But the insult is definitely the same flavor. Adobe doesn't treat my work with respect. Why should I (or anyone else) treat theirs?

Participant
August 23, 2016

Which is why intelligent people everywhere recognize that CC is ransomware. Professionals who enter into this contract lose control over their own work. This is unacceptable on every level. I consider this to be illegal, although I'm sure there are some Adobe paid lawyers that have made sure it sort of technically isn't.

well expressed eschelar​ !!!

Adobe software always was expensive but having no access to my work the day I'll end the CC subscription is not acceptable!

so far I managed to find alternative software to do my job but still stuck on After Effects.

CS6 does still do the job and the "minor" updates are not worth all the money my colleagues spent monthly (while cursing) over the years!

before you could skip a version when you were not convinced about the updates and I believe that was a major reason to impose the CC to us user's!

everybody, I mean everybody of my professional colleagues are unhappy about the "ransomware" of CC and renting their software to be able to do their work.

very interesting is that most of my colleagues kept the CS6 version (next to CC!!!) and therefore exchanging files is still possible. which means we still do our work with After Effects CS6 (because you're not able to save files to an older version) ... and therefore AE has become an outdated industry standard ... and we do work for big hollywood productions!

but wait until the day an alternative to AE is out there ...!

I wonder what would happen when all the unhappy renter's finally stand up and express their point of view: would that convince Adobe to offer an alternative to the CC-RENT? or are we just renter's and nobody cares what we think ... until we move all out?

Participating Frequently
April 6, 2016

Even as a professional I am very unhappy with CC.   Its not just about costs of software (even though for me, it is more expensive,  by 300-400 every 2 years).  Its about having control over the tools you use to earn a living.   Lets say you were using InDesign to do your page layout the last few years and its really the only program holding you to the cloud,  and Affinity for example releases a page layout application that you decide you really like and switch to using that.  You have 2 years or so of work that was done with indesign CC,  that you might not be able to go back and modify our work with for clients because if you end your subscription to CC you no longer can use that software.   I dont want a software company to have that much control over my work.

And think about the minor updates we have gotten with each release over the years,  a lot of people do not upgrade every year because the software just does not change our workflow enough to make it worth investing each update.  Adobe now gives you no choice.   Thing is, people having a choice to upgrade or not was an incentive for Adobe to work on making their software better.   Now,  they dont have to worry about that,  they can limp along with luke warm updates.

Also, your software can also dictate the need to upgarde your hardware.   I do like a shiny new mac,  but I really dont like being forced to upgrade when I really dont need to.  Adobe has stated you dont have to run all these updates,  but if that is the case why are we paying for then?   We are then forced to pay for software that is out of date until we buy a new machine because Adobe wants to rent us the software. 

Bottom line,  at this point, as creatives this software we use is a vital part of our work,  and at this moment we are giving Adobe way to much control over what we do.   I dont mind the Creative Cloud,  but it should be a choice,  not the only option.

jamesjf
Participant
May 25, 2016

Adobe cloud, sign in and connecting at regular intervals is a real pain  and I am not keen on it but understand adobes position. If I was on the adobe board of management I would be looking at effective ways of stymieing unlicensed use of products that have cost a lot to develop. But these measures should try to avoid disgruntling legitimate users and need a balanced approach. What is the point of reducing unlicensed use if you lose paying customers. All of the adobe CC suit is available for download via torrents with very functional keygens that generate a product key and give functional response codes for off line product activation plus a list of adobe domains that need blocking via the host file.      

Participant
February 16, 2016

I work for an extremely large (unnamed) company that has used Adobe Master Collection for many years.  We upgraded to Adobe CS6 Master Collection a little over a year, or so, ago.  We cannot, ever, purchase a product that requires an internet connection because we work in several Classified areas where all computers are on a private network with ZERO internet capabilities ever.  They cannot be connected to the internet because of Classified reasons and high level security.  Is Adobe willing to lose such a large customer base by not coming up with a way for us to upgrade our software without the need to be on the internet?  We work with several other companies that are in the same boat we are.  In fact, all of our vendors are not allowed to update to Adobe's latest update because of compatibility reasons.  Therefore, Adobe is losing tons of money and, in the long run, possibly losing customers as we may be forced to find other avenues.  Adobe needs to cater to ALL of their customer base, not just some.  My upper level management has asked me to keep my eyes and ears open to any alternative processes that would, either, allow us to upgrade our software, or to purchase other packages.  Can anyone from Adobe comment on this and provide me with some hope? 

Thanks.  John

Herbert2001
Inspiring
February 16, 2016

You may want to contact Adobe sales directly, and discuss your options. Many other companies and government services must do work without access to the web, and I would be very much surprised if Adobe would not have some sort of option available.