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Mattrman
Participating Frequently
May 7, 2013
Question

[Locked] No perpetual licenses are you serious?

  • May 7, 2013
  • 109 replies
  • 962971 views

I just head that Adobe was planning to abandon its perpetual license in favor of an on line only rental program. At first I thought that this must be a joke. I have been using adobe products for 18 years. Primarily Photoshop, Illustrator and Indesign. I am currently an owner of CS 6 Master collection and obviously do upgrade my products and have consistently done so over the years. I am not connected to the internet full time and in fact my work computer is never directly connected to the internet. So how does this work? Is adobe now forcing me to connect to the internet - it seems that this is the case.

In regards to upgrade cycles, I dont want to rent my software and be tied to a rental agreement. I want to upgrade when I choose, not rent my software like some kind of loaner program!

I want to purchase the software then not worry about it. For instance when I travel, I dont want to be bogged down with downloads and upgrades chewing up my bandwidth. I have traveled to many places where internet access is very limited. Downloading from a wireless card in China is painful, I dont want to be bogged down with no software or large megabyte downloads costing me a fortune on the other side of the planet.

Adobe I know that I am just one person and you will probably not listen to me but did someone ask? No one asked me about this. How simple could this be - I want to buy the software then use it when I want where I want, is this too much to ask?

Please let me continue to use this software in the way that I have used it for so long. If others wish to have the creative cloud then great! More power to them, don't alienate your other users. Please provide both alternatives.

Best regards - Matt

109 replies

Inspiring
May 7, 2013

I only use Flash Pro. No way the minor* updates to that application justify a yearly $240 rental fee!!

IMO, this is a ridiculous plan, no doubt fueled by corporate greed.

* Although to be fair, the mac "C7" version has ungone a total 64-bit rewrite, historically, the major updates have only brought about minor feature enhancements. Previously, not a big issue as the upgrade fee was much more reasonable though...

Victoria Bampton LR Queen
Community Expert
Community Expert
May 7, 2013

gtr wrote:

I only use Flash Pro. No way the minor updates to that application justify a yearly $240 rental fee!!

Don't forget you can carry on using your perpetual CS6 license. And if you don't have one, they're still available for sale. Then you can reconsider the options a few years down the line when CS6 no longer meets your needs.

I understand that it's not a popular decision for everyone, and I don't work for Adobe so it's no good complaining to me.

But all this talk about having to look for alternatives... your software you've bought and paid for hasn't just exploded or ceased to work!  We each have a choice - on one hand, there's the status quo. Your CS6 software is working great right now and you can continue using it.  On the other hand, if you want the new features they've created, the subscription is what they're offering to sell you.

In most cases, CS6 is the industry standard right now, and that's unlikely to change quickly.  If they want to maintain their membership customers, they're going to have to continue improving, otherwise other software will come snapping at its heals soon enough.  At this point there's nothing worth jumping ship for.  If you don't want to pay the subscription, that's fine, but why not just hold fire and see what happens?

Victoria - The Lightroom Queen
Participating Frequently
May 7, 2013

The discussion is not, if the good old cs 6 is good or not. And if one can use it in future.

The discussion is, if this new distribution model makes sense.

And I also thik, adobe is abusing his monopol.

I WILL NEVER ACCEPT A LICENSE MODEL LIKE THAT!

Participating Frequently
May 7, 2013

Also.

This kind of software distribution is bullshit.

I want to buy and to OWN my software.

Maybe - in times I have no money for, I want to have accesss to my files.

I don´t want to travel (maybe in the last corner of this planet or on sea) without having to greet Adobe (and to let them know where I am and what I´m doing)!

And: If I created content over the years - I cant´t quit my membership. Because in case of that: All my files are no longer to use.

And if the membership will cost XY today... What´s in a couple of years? When all your files will be useless when you quit membership?
I don´t know which marketing-guy (and I think there are many at Adobe) has born this shit.

I will have to look for alternatives if Adobe won´t make a step back.

Participant
May 7, 2013

I'm just an amateur. A retired teacher who loves photography. I own CS4 and can't currently afford to upgrade that, so do my nikon raw conversions elsewhere since Adobe already refuse to upgrade CS4 to cope with newer Nikons.

Now Adobe you want me to pay HOW MUCH each month?????????????????????????????????????????????????????????????????????????

And my answer is NO.

I suspect that your decision has just lost you the loyalty of every single amateur, and individual in the world. Or I hope it has.

Been with you for 20 years +, but clearly now, time to say bye bye.

Participating Frequently
May 7, 2013

Johndut,

My views entirely!  Except that I go back with Adobe only thirteen years.

With luck, this innovation will turn out to be known as "Creative Cloud Cuckoo Land", but I doubt it.  This model seems to be the way the software world is headed.

Participant
May 7, 2013

It is a flagrant, misguided, and just plain greedy way for Adobe to try, and I mean try, to milk its customers...I do not think this will succeed. I've used Adobe software since it acquired FrameMaker and Pagemaker. I remember Photoshop 2. Been loyal and honest and I could not be more incensed at this "upgrade" scheme! If this decision stands, I too will find alternatives and I will encourage all my design professional colleagues to do the same.

Maybe I'll buy a few shares of their stock, so I can place a shareholder proposal opposing this scheme on their corporate ballot.

Participant
May 7, 2013

Oh well. I've been an early (2.0) licensed Photoshop user, I've had every version of the creative suite. I've loved it for years. But in the last couple of versions, Adobe software has become awkward to install and to keep on my Mac. Update pains. Bugs. Multitudes of unnecessary helper apps. I must admit I've become a bit discontent anyway but didn't want to switch to other applications partially due to lack of such. But this is a no-go for me. I want to own my software, not rent it. So it's time to move on. I will try Coda 2 as an alternative to Dreamweaver, I will use Pixelmator 2 as an alternative to Photoshop. Given time and given Adobe's decisions, other software will continue to pop up and improve. Agreed that in the short term, it'll be a pain. But in the long run, there are enough dynamic little companies out there. It'll work.

Participant
May 7, 2013

Hey, I've just now uninstalled my CS 6 and will try to work with alternatives. It may be a rash decision... but my harddrive and I feel better already. Let's see how it goes.

Anna_Nicholas
Participant
July 22, 2015

Have you found a non-Adobe publishing solution (something that would replace InDesign?)

Thanks.

Adobe Employee
May 7, 2013

MatthewRPearse wrote:

I just head that Adobe was planning to abandon its perpetual license in favor of an on line only rental program. At first I thought that this must be a joke. I have been using adobe products for 18 years. Primarily Photoshop, Illustrator and Indesign. I am currently an owner of CS 6 Master collection and obviously do upgrade my products and have consistently done so over the years. I am not connected to the internet full time and in fact my work computer is never directly connected to the internet. So how does this work? Is adobe now forcing me to connect to the internet - it seems that this is the case.

Best regards - Matt

Matt,

There is a lot of confusion over this and hopefully, I can help clear some of it up.

You do not have to be online in order to use the software. This is covered in our FAQ:

http://www.adobe.com/products/creativecloud/faq.html#

--

Do I need ongoing Internet access to use my Creative Cloud desktop applications?

No.  Your Creative Cloud desktop applications (such as Photoshop and Illustrator) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.

You will need to be online when you install and license your software. If you have an annual membership, you'll be asked to connect to the web to validate your software licenses every 30 days.  However, you'll be able to use products for 99 days even if you're offline.

--

(note, we are planning to expand this to 180 days.)

So, you have to be online when you install, but after that, you only need to be online once every 3 months (99 days).

Hope that helps...

mike chambers

mesh@adobe.com

Mattrman
MattrmanAuthor
Participating Frequently
May 7, 2013

Hi Mike, thanks for the answer. Appreciated. For my work I am offline and the computer that I do my work on does not go online. It creates a problem for me to have my work computer go online every 30 days or 180 days for that matter. Is there some thought for this situation? The previous licensing arrangement worked fine. This forces me into a position that is not optimum, based on what I am seeing online this may be the case for others as well. I sincerely hope this is being looked into as a possible big mistake.

The above statement speaks for the other 20 or 30 people who I work with as well.

best, Matt

Daryl Barnes
Participating Frequently
May 7, 2013

You have a work computer that does not access the internet for 6 months?  You mean you don't have any work email and never even do a google search? Wow.  I feel your pain but I would imagine there are very few creative professionals (and amateurs for that matter) that wouldn't be able to be online just once every 6 months to validate they have a subscription.  Especially in this day and age.  So for 99.9% of people, I can't see that particular thing being a problem at all.

Participating Frequently
May 7, 2013

I will stay on current version as long as possible and then switch to other software in 3-5 years. Perpetual license software.

May 7, 2013

Agreed. Adobe has just decided to price me out of their software.  I only need/want access to Photoshop and After Effects.  I have never needed access to the full suite. I don't always need/want all the updated tools, some are things that just don't apply to my work every day.  I've been happy updating every 1-3 years.  Adobe is clearly not happy with me updating on my schedule.  Great, I get a discount for the first year of CC and then jacked up pricing after that. Sure, I can turn an account on and off (yay subcriptions!!!! -insert sarcastic tone)  No thank you.  I do understand that software development is costly. I will pay for worthy updates when I need them or have to.  Offer an ala carte option (I pay for the 2 apps I need, not the full suite) and I might reconsider. But at this point, I'm glad I've been investing in alternitives for the last few years.  Like the previous poster, I'll keep using my licences until Adobe cuts me off (probably by the end of the year at their current rate).  Then I'll happly spend my $$ elsewhere. Waiting for Corel to offer their insentive for me to jump over in the next few days.

Nice job Shantanu. Just because you say I will love CC over and over, does not make it true.

May 7, 2013

I am 100% against forcing users from standalone products to the Cloud.  I do not trust the cloud.  I do not want my work on the cloud, I do not want to have to have an internet connection to be able to use SW.  I want to buy the SW, install it on my computer and then use it at will as often or rarely as I deem fit without having to pay every month for the privldege.   This is terrible move by Adobe and I hope there are others out there that will reject this development and refuse to buy into the CC.  -- Dan

Participant
May 7, 2013

Seconded. All the lovey-dovey marketing talk they come out with about creating solutions and new ways forward really won't change the reality: this is creating a problem.

Does anyone have an email address that we can use to complain directly?

May 10, 2013

You have to get the mailing address. Adobe has no way of contacting them other than that or in here. Nice support huh?

Participant
May 7, 2013

I too use my software when traveling. I don't always have internet. So not only do I have to pay a monthly subscription, now I have to buy internet service at the hotels, airports and convention centers. NO WAY! That comes out of my pocket!

Corel is the new answer. Corel knew this was coming and made quality improvements to their products and bought competitors to have their technology. I use Creative Suite maybe 6 to 24 times a year. Always on a last minute basis and have always used my educator discount to buy the software and have it standing by.

I cannot or will not pay for subscription just so its ready. I will swallow the one time cost every few years but no way am I doing this. I have been with Adobe since CS2... Adobe, you have lost a customer.

Participant
March 9, 2016

Yep.  I'm currently seeking a solution/replacement for Adobe products.  I have used perpetual license since 2006 for Master Suite.  I was willing to pay the price for it and I'm not a professional it's just a hobby for me.  So, as a hobbiest - the rental program isn't worth it.  Pay "x" amount of dollars per month when I may not even utilize it for 3 months in a row.  Just not pr

practical for my situation. 

Adobe - you lost another customer.  I here Corel is providing software that works, their customer support is reportedly good too.