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Question

[Locked] No perpetual licenses are you serious?

Forum|Forum|12 years ago
May 7, 2013
109 replies
962952 views

I just head that Adobe was planning to abandon its perpetual license in favor of an on line only rental program. At first I thought that this must be a joke. I have been using adobe products for 18 years. Primarily Photoshop, Illustrator and Indesign. I am currently an owner of CS 6 Master collection and obviously do upgrade my products and have consistently done so over the years. I am not connected to the internet full time and in fact my work computer is never directly connected to the internet. So how does this work? Is adobe now forcing me to connect to the internet - it seems that this is the case.

In regards to upgrade cycles, I dont want to rent my software and be tied to a rental agreement. I want to upgrade when I choose, not rent my software like some kind of loaner program!

I want to purchase the software then not worry about it. For instance when I travel, I dont want to be bogged down with downloads and upgrades chewing up my bandwidth. I have traveled to many places where internet access is very limited. Downloading from a wireless card in China is painful, I dont want to be bogged down with no software or large megabyte downloads costing me a fortune on the other side of the planet.

Adobe I know that I am just one person and you will probably not listen to me but did someone ask? No one asked me about this. How simple could this be - I want to buy the software then use it when I want where I want, is this too much to ask?

Please let me continue to use this software in the way that I have used it for so long. If others wish to have the creative cloud then great! More power to them, don't alienate your other users. Please provide both alternatives.

Best regards - Matt

Creative Cloud

Show previous replies

bitm07

Inspiring

The eliminate the mandatory "creative cloud" subsciption model petiton now has over 30,000 supporters

https://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-creative-cloud-subscription-model

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Yellamokara

Participating Frequently

The subscription model is not mandatory. You can still buy the stand alone product, the only difference is that the stand alone products will no longer be updated. But since the petition model suporters apparently don't update their software anyway, this should not be an issue to them. So what exactly is the problem?

You can also switch to competitors products if you so choose.

Nothing mandatory at all.

Jongware

Community Expert

Yellamokara wrote:
The subscription model is not mandatory. You can still buy the stand alone product, the only difference is that the stand alone products will no longer be updated.

The 'only difference'. So it's comply or be left behind.

But since the petition model suporters apparently don't update their software anyway, this should not be an issue to them. So what exactly is the problem?

I, and many like me, like our software updated. However, since the progress of "new useful features" has stalled -- posing "Dark UI" as a 'new feature', FCOL --, it's no longer economically justified to upgrade every ... single ... time. So I advised my boss to skip office-wide upgrades to CS5, and CS5.5, and CS6.

Now Adobe recognized this trend, they could have made upgrades more desirable -- i.e., by adding useful, requested new features. Not by removing useful functionality (Freehand import in Illustrator; SVG export in InDesign), breaking existing functionality (Word import in InDesign), or seemingly senseless changes (breaking up required resource files up into tens of hundreds itty bitty tiny files, clogging your HD and slowing down start-up time immensely). Also not by adding actually useful functions such as a custom setting for menu and dialog font sizes (popping up more and more in the Request lists).

Nossir, the trick to make any and all client not only update -- whether they want or not -- but also pay -- whether they want those upgrades or not -- is to make their software A Service. Give the employee that came up with the idea a big bonus. You got plenty fresh cash coming in.

D

dcm_521

Participant

When I first read about this, I thought it was a great idea to be able to spread the payments out, making affordability greater for newbies, access to software easier, more and quicker updates, etc… then came the "fine print" as so to speak. I'm feeling a little uneasy about selling my soul at this point and something doesn't seem quite right. I don't think this pitch would work with my clients either. Go back and see what else you can come up with.

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Paul_Taylor

Known Participant

How many of you have actually cancelled your CC subscription?

C

calm_Light157F

Participating Frequently

Paul_Taylor wrote:
How many of you have actually cancelled your CC subscription?

I have not yet, but I will when my first year offer is over and the price nearly doubles. It's on the limit now and a higher price is too much.

I live in Norway where the offer(!) is 300,- NOK which is a bit over $50. The full price will be $82 per month!! No chance I will pay that amount each month. I don't have any income of photography.

The reason I went in on this was because I COMPLETELY MISSED the point that my files are "gone" when I stop paying.

If I had thought of that first I would never ever entered this offer.

Now I guess I will have to look for alternatives to Adobe unless they get their heads out of the cloud. I am sure they will when the cloud fades away when their ex-customers starts buying competitors software and starts to shine again.

Terje

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Scooby007

Participating Frequently

Certainly telling that new posts here in the Creative Ripoff forum have to be approved by a moderator, unlike other forums.

DAMAGE CONTROL.

W

wms1

Participating Frequently

I have not noted this, my original post was not delayed in it's being posted.

W

W_J_T

Inspiring

B r e t t wrote:
Certainly telling that new posts here in the Creative Ripoff forum have to be approved by a moderator, unlike other forums.
DAMAGE CONTROL.

wms1 wrote:
I have not noted this, my original post was not delayed in it's being posted.

I just experienced this myself, tried to post and received this message:

"Please note, your reply will need to be approved by a moderator before it is posted in the forum."

This is absurd, I have also had multiple posts deleted aka censored.

W

wms1

Participating Frequently

Dear Adobe 17 pages of negative comments in less than one month; Perhaps you want to give this "idea" some additional thought. Yes I understand the economics from you point, however I'm not sure that you understand the point of view of loyal customers like myself who are not working pros who are using your software commercially, but see a need for something with more "horsepower" than elements.

D

Danny Michael

Participating Frequently

Adobe doesn't care about you or me (aka loyal customers). They care about the bottom line and have made it crystal clear they are willing (and fully expect) to take losses over the next few years. There seem to be plenty of people willing to rent software and nothing we say is going to change Adobe's direction. All we can hope for is an alternative to come to market by the time CS6 no longer works for us. It's time to move on if you aren't willing to rent your software for the rest of your life.

P

P Cullinane

Participant

I received a lovely email from Adobe this morning, everyone better get used to receving these lovely emails if you miss a payment.

Action required: Your Adobe Creative Cloud membership has been suspended

Hi,

Your Creative Cloud membership will be transitioned to Free at the end of the next billing period because we were unable to bill the credit card on file. Please update your payment information to resume your Paid membership.

Free membership provides you with access to powerful file syncing and sharing features, 2GB of storage space, free levels of Adobe services, and access to 30-day free trials of all CS6 applications and other Adobe desktop applications, such as Adobe Edge Animate and Adobe Muse.

Depending in the number and size of the files in your account, you may need to delete your files to get your cloud storage below your quota. If you leave more files than your allocation on Creative Cloud for more than 90 days, you may lose access to some or all of your files.

If you need help or have any questions, contact Customer Support

Thanks and enjoy,

The Adobe Creative Cloud Team

M

mashnyc

Participant

I will use my CS6 Suite for as long as it remains useful and relevant, and then look for other options. It’s unconscionable that Adobe would extort $50/month from loyal users for a product the users will never own, always beholden to the Great God Adobe for their software.

Steve Jobs, in talking about music, said that people want to own, not rent, their music. They don’t want all the music to vanish if they decide they no longer want to rent, all that money they paid gone along with their music. I realize that the files will not be gone (though they will be useless) if a person decides to end his or her subscription, but, for many of the same reasons that Jobs cited regarding music, people want to own their software. For Adobe not to offer the option to own their software is, ummm, capitalism at it’s “finest”…

Greed, nothing more, nothing less. Just greed.

Matthew

V

vjspin3

Participating Frequently

I wrote to Scott Kelby and Terry White when CS6 was rumored to be a Creative Cloud only app that I would stop using Adobe products if I couldn't purchase them. Adobe backed off because many others felt the same. I used to update individual apps 10 years + ago (I still have my Adobe PS 3 floppies) with each new version. Since moving to the Production Suite with CS2 and CS3, I then started upgrading every other version. I have CS5 now, skipped CS6 while planning on purchasing CS7. Unless Adobe backs off, I'll be purchasing CS6 for about $400 as an upgrade and that will be that. About 50 various versions of Adobe products purchased over the years will come to an end. I'll upgrade Lightroom until that too ends up on the CC. I can't afford their $50-a-month charge. The money cow that I've been will end, and I don't imagine I'm the only one. So long Adobe! And Photoshop User! And to all the other tutorial people I've purchased lessons on: Kelby Enterprises, Lynda.com, Deke McClelland, Colin Smith, etc. You guys will lose out too. This will also mean not upgrading my operating system if it means losing the ability to use CS6. Or a new computer. What hath Adobe wrought?

D

Danny Michael

Participating Frequently

>What hath Adobe wrought?

I think Adobe made it pretty clear they simply don't care what we or anyone else thinks. They're going all in and hoping their 4 Aces is enough. Only time will tell.

P

PhotoStudio+

Participant

I fully agree with Mattrman

M

Missteach

Inspiring

Just out of interest. Of the 'ecstatic' 80% of CC adopters, how many of these are staff? And how much staff discount do they get?

H

Heywoodwest

Participant

Asa small printing business owner I could afford to move to the Creative Cloud concept, though it would be more expensive for me than upgrading when I feel the upgrade improvements are worthwhile. A number of issues are preventing me from taking this step:

After years of the worst recession in living memory, every dollar has to work harder, so every time the cost of a service or product goes up I have to look seriously at whether to pay the extra charge or to use that money in another way.
I don't need the most up to date version of CS all the time. in the past 5 years I've turned down one $150 job because I didn't have the latest version at the time to make the job worth doing.
I no longer trust Adobe to provide what I, as a customer, need at a reasonable price. Once trust is lost it takes much more effort to restore it.

In my firm we use InDesign intensively everyday, Illustrator to some extent every week or two and Photoshop occasionally for basically simple stuff. My next decision will be whether to spend money on making my planned upgrade to CS6 or to spend that money in moving to another solution. Because of the trust issue, this isn't a hard decision to take.

Adobe has taken the view that they can live without a sizeable chunk of their customer base, judging that the profit they make from that segment is not significant and will be outweighted by the greater revenue stream from locking in their regular clients on a subscription system. This is a gamble which almost certainly will not pan out precisely as they expect it to - in the real world things rarely go as you plan! Wall Street will no doubt be watching the experiment with interest.