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Participant
April 8, 2022
Question

Premier elements 14 has been unintentionally removed from my computer - a Macbook Pro.

  • April 8, 2022
  • 3 replies
  • 422 views

How do I get my Premier Elements back?  I have the card with the redemption code but when I type it in it says it is invalid. I still have Elements 14 working but not the Premier. I hope someone can help 🙂

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3 replies

Nancy OShea
Community Expert
Community Expert
April 8, 2022

Log-in to your Adobe account below.  If you regisitered your software initially,  your 24-numeric digit serial number should be on record.

https://account.adobe.com/products

 

 

 

 

Nancy O'Shea— Product User & Community Expert
Legend
April 8, 2022

The redemption code is used only once, and it gave you a serial number. This is the number you must use every time to install.

Ged_Traynor
Community Expert
Community Expert
April 8, 2022

Moving thread to the Download & Install forum from Photoshop ecosystem