I installed Premiere Elements on a Windows 10 computer via CD and now need to install it on my new computer (Windows 10, soon to be Windows 11). Whether I use the CD or attempt to download the app (which is registered with Adobe), I get a message that says my operating system or browser are no longer supported. How can that be? What to do about it?
This has become a known issue (albeit unexplained by Adobe) with recent versions of Elements.
https://community.adobe.com/t5/photoshop-elements-discussions/windows-11/m-p/12433446
First download and install the Adobe Cloud desktop app. No need to subscribe. Just install it.
No-one is sure why this step is required, since Elements is not a Cloud app, but it seems to work.
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
Then install Elements 2019.
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