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Participant
August 11, 2021
Question

Problems downloading software

  • August 11, 2021
  • 2 replies
  • 148 views

I am trying to download Creative Suite and Desgn standard on my computer, and an error comes up "Please Close these applications to continue." IT directs me to a Adobe website that tells how to do this, by quitting the application, and then by going into the Mac OS, to Applications/Utilties/Activty Monitor. There you are supposed to be able to quit any applicadtion, but the ones listed in my download "SafariBookmarkS" and "SafariLaunchAgen" do not appear. I quit various other Safari apps (some did not apper to quit), but the message remains. 

 

Can you help me with this? Thank you.

 

David Pendery

This topic has been closed for replies.

2 replies

Govardhan.V
Participating Frequently
August 11, 2021

Have you tried with the steps mentioned in below help doc?

 

https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

Ged_Traynor
Community Expert
Community Expert
August 11, 2021

Moving thread to the Download & Install forum from Photoshop ecosystem