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C
CreativeFM
Participant
October 23, 2017
Answered

Update vs Upgrade: Come on, Adobe, you know better than that...

  • October 23, 2017
  • 2 replies
  • 1258 views

Yesterday I "updated" my CC apps like a good user, which I honestly expected to be the usual patches that Adobe releases periodically as "updates". So, today I tried to launch Photoshop from my dock (I'm on a Mac) and nothing happened. I then noticed there was a question mark on the dock icon, which usually happens when the OS doesn't know where an app lives on my hard drive. So, I'm realizing now that what happened yesterday is that the Adobe CC application didn't "update" my existing apps (2017 versions of Ps, Ai, Id); rather, it UPGRADED them to a new version (2018)!

So, today's tasks include uninstalling these new apps and reinstalling the 2017 versions. Not exactly what I would call a productive morning so far...

Adobe, please change the wording within Adobe CC when releasing major changes like 2017-to-2018. I need to do research on the changes that are a part of upgrades like this, to ensure that the existing AppleScripts and actions don't break.

Am I the only one who feels this way? If so, sorry for the unwarranted rant...

This topic has been closed for replies.
Correct answer kglad

i'm not saying you have no point..., but when you start to install a major version upgrade you can select advanced options and elect to save installed old versions.

(and yes, this is not clear when ungrading.)

2 replies

N
NCHostmaster
Participating Frequently
November 4, 2022

It's now 2022, and nothing has changed. The update/upgrade distinction is still unclear.

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 4, 2022

well, once you've seen a few you'll start to realize that major version upgrades occur ~adobe max (ie, october)

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 23, 2017

i'm not saying you have no point..., but when you start to install a major version upgrade you can select advanced options and elect to save installed old versions.

(and yes, this is not clear when ungrading.)

C
CreativeFMAuthor
Participant
October 23, 2017

Ah, you're right, and I probably did gloss over that when clicking through the update screens it presented me. *doh*

I probably should have paid better attention to the "update" process. Bleh.

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 24, 2017

it should be more obvious when upgrading.  unless you're aware to watch out when upgrading (major upgrades only) and consciously look for the option, it's easier to miss it than notice it (imo).

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