Skip to main content
N
noidul
Participant
July 8, 2016
Answered

Updating from LR 6.0 perpetual to LR 6.6: error "Update could not be applied" [Mac OS 10.10.5]

  • July 8, 2016
  • 1 reply
  • 396 views

Hello forum

I own a license for LR 6 perpetual, and also have CC installed via my work on the same Apple Mac machine running OS10.10 (the CC does _not_ include Lightroom CC for some reason). NB I don't have management of the adobe id for the work CC, but can sign in on the account which administer LR6.

In LR 6.0, I am signed into the account to which the PP LR6 license is attached, however the 'Help -> Updates...' word is greyed out (see pic)

I've signed in and out, reinstalled etc, but after downloading the 'setup.img' '6.6/2015.6 patch from https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html​

and running the AdobePatchInstaller.app I get an 'Update Failed' error (see pic).

Any ideas on how to resolve this?

Regards

Tom

This topic has been closed for replies.
Correct answer Ned Murphy

I am not certain but I think it is possible the update you are trying to apply is a CC update, not for the perpetual license.  I don't think they are issuing continuous updates for the perpetual license.  You might try asking in the Lightroom forum.  Photoshop Lightroom

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
July 8, 2016

I am not certain but I think it is possible the update you are trying to apply is a CC update, not for the perpetual license.  I don't think they are issuing continuous updates for the perpetual license.  You might try asking in the Lightroom forum.  Photoshop Lightroom

N
noidulAuthor
Participant
July 11, 2016

Thanks Ned, I'll try posting there.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices