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kcjonez6
Inspiring
June 16, 2018
Question

Website My Account Page Not Found.

  • June 16, 2018
  • 5 replies
  • 848 views

Have been trying to look at my account page for a couple days and it goes to an IP Address can't be found error page. Is there some maintenance or something going on?

This topic has been closed for replies.

5 replies

Inspiring
June 17, 2018

I'm having the same problem.  I get an error trying to go to: https://accounts.adobe.com/en

caitlinp3193492
Participant
July 10, 2019

The top of my website looks like this, but when I am scroll down it is perfectly fine. Does anyone know how I can fit this.

[Moderator: edited picture to hide private information]

Abambo
Community Expert
Community Expert
July 10, 2019

What is your website you are looking for?

This thread has been created by someone having problems with https://account.adobe.com.

ABAMBO | Hard- and Software Engineer | Photographer
kcjonez6
kcjonez6Author
Inspiring
June 17, 2018

I was able to finally get in by letting it sit. Gave up trying and got up to walk away from my computer and it went in to the my account page.

Still something going on, but try letting it sit for a minute after you get the error message.

Montef
Participant
June 17, 2018

i've same problem, and i can't reactivate my account!

Montef
Participant
June 17, 2018

I solved now, it should be enough to change the connection, I think it's something related to DNS. Try the hotspot from the phone!

Participant
June 17, 2018

Same here. Also can't change my plan to the 35$ offer that only last to this evening.

Participant
June 17, 2018

Same issue here.

account.adobe.com seems to be down.