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February 7, 2016
Answered

why can't i download the free trial for adobe after effects?

  • February 7, 2016
  • 1 reply
  • 287 views

i can't find it in creative cloud and when i tried to download it from the website itself it said "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."

i really need it asap

well...

i tried downloading it from another site but it didn't go well

i attached a screenshot of the message,

thanks in advance.inactiveforumnotifierAmy_WongWoojinDebbieclawsonmghalpinjwarrenJochem van DietenLee DesignLee DesigntheblairAfter Effects‌ !

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This topic has been closed for replies.
Correct answer John T Smith

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 7, 2016

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html