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chianungc98502967
Participant
April 29, 2015
Answered

why can't i install cloud creative? my laptop is macbook air(10.10.3)

  • April 29, 2015
  • 2 replies
  • 624 views

i can't install cloud creative, it always said dowload error...

This topic has been closed for replies.
Correct answer chianungc98502967

Still same ??

Quit Creative Cloud application.

Provide full permissions to both Adobe folders from both ~/library and /library and then launch Creative cloud application again and try try load apps list and check.

You may refer below link :

How to fix download error on Adobe Creative Cloud


notification shows this...

2 replies

Sheena Kaul
Community Manager
Community Manager
April 29, 2015

Hi,

In case of Download error, please refer to the threads below:

Creative Cloud "Download Error" message

Creative Cloud - Download error - stubborn error

Regards,

Sheena

Govardhan.V
Participating Frequently
April 29, 2015

Are you getting error message as  'Download Error'  under Apps tab menu in Creative Cloud application ?

chianungc98502967
Participant
April 29, 2015

yes!!

what can i do?

thank you

Govardhan.V
Participating Frequently
April 29, 2015

Below Download Error message , may I know whether you have the option button as  'Download Creative Cloud"  or  'Reload Applications"  ?

Download Error is of 2 types. let me know the option button name below Download Error message.

I will provide you steps