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February 6, 2012
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Acrobat pro 9 in combination with acrobat reader X

  • February 6, 2012
  • 1 reply
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In our company we have acrobat reader 9 installed on all desktops. About 5% of the users also make use of acrobat pro 9 and have both the pro and reader installed.

We now want to upgrade to acrobat reader X. This will work fine for the users who only have the reader, but can reader X and acrobat pro 9 coexist on the same system or do we get issues?

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Correct answer EnterpriseHelp

This will work. However, even though it's supported the installation of different products with different version across an enterprise environment introduces many variables, and there's no way that Adobe can test what soon becomes an infinite number of environments.

That said, the reason Reader X was designed to work with Acrobat 9.x (the later the version the better) is because its sandboxing features make it far more secure. So upgrading to Reade X is recommended. It would be wise to test your deployment on a few machines for a bit before deploying to all your users.

Ben

1 reply

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity ManagerCorrect answer
Community Manager
February 6, 2012

This will work. However, even though it's supported the installation of different products with different version across an enterprise environment introduces many variables, and there's no way that Adobe can test what soon becomes an infinite number of environments.

That said, the reason Reader X was designed to work with Acrobat 9.x (the later the version the better) is because its sandboxing features make it far more secure. So upgrading to Reade X is recommended. It would be wise to test your deployment on a few machines for a bit before deploying to all your users.

Ben