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Anshul_NautiyalCorrect answer
Legend
Mar 17, 2025 6:01 AM UTC

Hi @baja_marine_foods_3489,

 

Thanks for reaching out. I see that you have an active Teams license associated with the Adobe ID you used to post this query.

When purchasing a new Acrobat Pro license on an annual plan paid in advance, the proration charge is calculated based on the remaining time in your billing cycle. If you add a new license partway through the billing period, you will be charged a prorated amount for the remaining days until the next billing cycle begins. This ensures that you only pay for the time the new license is active.

To add a new license to your contract, please refer to the following documentation: Adding Products and Licenses.

For details on Acrobat pricing, you can visit: Acrobat Pricing for Business.

If you have any further questions or need assistance with adding new licenses, I recommend reaching out to your account manager. I have sent you a personal message with additional details—please check your inbox.

Regards,
^AN

4 replies

kglad
Community Expert
Community Expert
Mar 16, 2025 12:30 PM UTC

@baja_marine_foods_3489 

 

do you have a teams or enterprise subscription?

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Anshul_NautiyalCorrect answer
Legend
Mar 17, 2025 6:01 AM UTC

Hi @baja_marine_foods_3489,

 

Thanks for reaching out. I see that you have an active Teams license associated with the Adobe ID you used to post this query.

When purchasing a new Acrobat Pro license on an annual plan paid in advance, the proration charge is calculated based on the remaining time in your billing cycle. If you add a new license partway through the billing period, you will be charged a prorated amount for the remaining days until the next billing cycle begins. This ensures that you only pay for the time the new license is active.

To add a new license to your contract, please refer to the following documentation: Adding Products and Licenses.

For details on Acrobat pricing, you can visit: Acrobat Pricing for Business.

If you have any further questions or need assistance with adding new licenses, I recommend reaching out to your account manager. I have sent you a personal message with additional details—please check your inbox.

Regards,
^AN

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justlearn
Community Expert
Community Expert
Mar 16, 2025 4:08 AM UTC

@kglad can you move to the correct forum?

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m
try67
Community Expert
Community Expert
Mar 16, 2025 9:12 AM UTC

[ Moved to Account, Payment, & Plan ]

 

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